Windows 10: Security Certificate

I think I have been scammed by a business. They supposedly help me when my computer has issues. They called and said {and showed me} that I have all of these error messages because my security certificate has expired. They want a rather hefty sum to reinstate my certificate. Is this a scam or is it legit?

If it is a scam am I able to no longer give them access to my computer? Thank you to whoever may have insight into this.

:)

 

security certificate

Hi,

Thank you for posting your query on Microsoft Community.

I would like to know if this issue occur on Different Web browsers too?

I would suggest you to try the following steps, when you access secured website you may get this error message.

1. Open Internet Explorer and verify that the page you are trying to view is listing a certificate error.

2. To clear the certificate error goes to Tools --> Internet Options from the menu of IE 11.

3. Click on the advanced tab and scroll down to the security section. Clear the boxes for: "Check for publisher's certificate revocation" and "Check for server certificate revocation".

4. Click Apply and Ok.

5. Attempt to reload the page by clicking the Refresh button at the end of the address bar or by pressing the F5 key. Your page should now load as expected.

This error can be cause by the SSL certificate of the website – maybe it was not issued by a trusted Certification Authority on the client side. It could even be an attempt to fool you or intercept data you send to the server. Or maybe the certificate has
expired.

I suggest you to refer to the Microsoft help article and check if it helps.

https://support.microsoft.com/en-us/kb/931850

I would suggest you to refer the link below and check if it helps:

Certificate errors: FAQ

http://windows.microsoft.com/en-US/internet-explorer/certificate-errors-faq#ie=ie-11

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Security Certificate Problems with Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

• 
  Where exactly are you getting Security Certificate Warnings?
  
• 
  Are you using Internet Explorer?
  
• 
  Since when are you facing this issue?
  

I suggest you to send us Screen shot of the image (Security Certificate Warnings).

Follow the steps given in the link below to provide the screenshot.

How to include a screenshot in your post

How to include a screenshot in your post

Reply with necessary information and I’ll be happy to help you further.

Thanks and Regards

 

Security certificate issue

Hi Doug,

To help you resolve your concern, please follow these steps:

• Open Microsoft Edge and access Nextdoor.com, click
  Continue to this website (not recommended). There should be a
  Certificate warning that will appear.
• Click the Certificate Error button to open the information window.
• Click View Certificates, and then click Install Certificate.
• On the warning message that appears, click Yes to install the certificate.

Please let us know the outcome