Windows 10: Security settings microsoft account

We need some help resolving an issue. My Son's Microsoft account only had one security device. His old phone number.He now has a different phone number so we tried to change the security information.We have added his g-mail account as an alternative and offcourse also want to add his new phone number to have some alternatives in the future.Microsoft secures this change with a 30 days security waiting period. Today this period ends so we wanted to add the other credentials.Trying to log in to microsoft account still works but my son is still blocked out of his security credentials.In both his o

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Microsoft account set as a work account and a Microsoft Account

Hi Dean,

As per the description, I suggest that you sign out of one of the accounts and sign into the account again. This will help us to know if the account used in either of the account is not the same.

To sign-out of the Microsoft Account follow the steps below

• Sign in to your Microsoft account on Windows 10.
• Click Start and then PC settings.
• Click Users and accounts and under Your Profile click Disconnect on the right of the screen.
• Enter your Microsoft account's password, and click on Next.
• Type in a Username, Password, and Password Hint that you want set for your Local account and click
  Next. Click on Sign out and Finish button.

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Unable to set up Microsoft Account

Hi CrossFitDerek,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to set up Microsoft account on Windows 10.

Do not worry, will assist you with the issue.

• Are you able to log into Microsoft account online?
• What error message you receive when you enter the new password?

I suggest you to try the steps provided, in the link below.

Sign in with a Microsoft account:

http://windows.microsoft.com/en-us/windows-10/getstarted-microsoft-account

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.