Windows 10: Security Update KB5033372 failed to install. Error 0x800f0831

Discus and support Security Update KB5033372 failed to install. Error 0x800f0831 in Windows 10 Gaming to solve the problem; It's the first time I ever had an error updating. I have all the previous updates, I have windows 10 22H2x64. I tried installing it through windows... Discussion in 'Windows 10 Gaming' started by Mateo Gabrielli, Dec 21, 2023.

  1. Security Update KB5033372 failed to install. Error 0x800f0831


    It's the first time I ever had an error updating. I have all the previous updates, I have windows 10 22H2x64. I tried installing it through windows update, and manually and it failed both times, so I don't know what else to do. Also a cumulative update got released and it also failed but I guess that happens because I couldn't install the security update mentioned above. So I would be glad if someone can help me with this problem. English isn't my first language so I'm sorry if I made some mistake.

    :)
     
    Mateo Gabrielli, Dec 21, 2023
    #1
  2. Rod260243 Win User

    Cumulative update KB4530684 fails with error code 0x800f0831

    Hello. I'm currently on Windows Version 1903, build 18362.418. I've been trying for some time to install the latest cumulative update KB4530684, both via Windows Update and directly from the Microsoft Update Catalog, but it always results in failure, with
    error code 0x800f0831 shown in Update History.
    On Googling this error, I found the following information from Error 0x800f0831 when installing an update - Configuration Manager
    "When you try to install a Windows update, especially a cumulative update, you receive the following error message in WindowsUpdate.log:

    FATAL: CBS called Error with 0x800f0831
    This issue is more likely to occur when there is no access to Microsoft Update.
    Additionally, you receive error messages that resemble the following in CBS.log:
    Store corruption, manifest missing for package: <Missing_Package>

    Failed to resolve package '<Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Mark store corruption flag because of package: <Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to execute execution chain. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    WER: Generating failure report for package:<Failed_Package> status: 0x800f0831, failure source: Execute, start state: Staged, target state: Installed, client id: DISM Package Manager Provider
    Note <Failed_Package> represents the package that can't be installed. <Missing_Package> represents the package for which the manifest is missing.
    This issue occurs because the update that can't be installed requires the manifest of a previous update package.
    To fix the issue, follow these steps:

    Go to Microsoft Update Catalog.

    In the Search box, enter the package ID of the <Missing_Package>.

    Download the package and then install it.

    Reinstall the <Failed_Package>."
    The following are extracts from my CBS.Log, following the latest failed installation:-
    2019-12-25 17:53:56, Info CBS Store corruption, manifest missing for package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1

    2019-12-25 17:53:56, Info CBS Mark store corruption flag because of package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    (several lines later):-
    2019-12-25 17:54:06, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.535.1.6, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client
    id: WindowsUpdateAgent
    I assume that 'HyperV' refers to Hyper-V which, from what I can gather, shouldn't apply to my Windows Home computer. Entering 'HyperV' in the Update Catalog's search box fails, but 'Hyper-V' results in a number of entries, none of which are clear to me
    and I don't want to make matters worse by trying to install the wrong thing!.
    Can anyone shed any light on this please?
     
    Rod260243, Dec 21, 2023
    #2
  3. Windows update error Error 0x800f0831

    Hello,

    couple of days ago I realised that my search bar in the bottom left isn't working. After an small investigation i found out the my windows update got an Error 0x800f0831. In the CBS.log I found this:

    Failed to resolve package 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Mark store corruption flag because of package: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to check whether this is the real child: Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to collect affected dependent package for package: Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~10.0.19041.508 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

    WER: Generating failure report for package: Package_for_KB5003791~31bf3856ad364e35~amd64~~19041.1237.1.3, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id: UpdateAgentLCU

    I tried to find 'Microsoft-Windows-Hello-Face-Migration-Package~31bf3856ad364e35~amd64~~10.0.19041.1' in the update Catalog but I couldn't found it.

    I don't know how to fix this problem. Therefor i am grateful for any suggestions.
     
    Luis Pistauer, Dec 21, 2023
    #3
  4. Security Update KB5033372 failed to install. Error 0x800f0831

    Windows 10 updates - Error 0x800f0831

    I have a persistent 0x800f0831 error on a couple of Windows 10 Pro (build 19044) machines. It's been weeks since Updates are stuck, and I get this error.

    I have tried whatever method I could find:

    • Followed the steps provided by the Microsoft support chatbot, i.e. running DISM (/scanhealth, /checkhealth, /restorehealth).
    • Run the Updates additional troubleshooter.
    • Tried various (popular it seems) methods found on the internet, including stopping and starting update-related services while deleting various windows folders etc.
    Nothing works. I am open to other suggestions. Machines are i5 16GB RAM.

    Any more tips are apprieciated.
     
    Konstantinos GSA, Dec 21, 2023
    #4
Thema:

Security Update KB5033372 failed to install. Error 0x800f0831

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