Windows 10: Security

How do I talk to a support technician. My pc is locked up due to malware. The number shown to call is for an independent technician. This has usually been a scam in the past.

:)

 

Corporate Security Solution

That made me so facepalm. Some people have absolutely no clue. I hope they don't take you for granted with all this you're doing for them.

SonicWall is a good security product, so Mindweaver's suggestion sounds like a good one and should make for a rather bigger baby step. Let's hope they take it.

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.

 

Internet Security

IMO lots depends on the habits and the knowledge of the computer user...

Suggestion to read:

• Choosing an Anti-Virus Program
• Safe Steps for Replacing your Anti-virus - Why should you use Antivirus
  software?
• Supplementing your Anti-Virus Program with Anti-Malware Tools
• Best Practices for Safe Computing - Prevention of Malware Infection
  

Suggestion to watch: