Windows 10: Seeking Advice – ASUS TUF FX506LI Keyboard Working Intermittently

Hello,I hope you're doing well. I'm currently facing an issue with my ASUS TUF FX506LI laptop keyboard, and I would really appreciate your advice before I take any further steps.Here are the details:- Model: ASUS TUF Gaming FX506LI- Problem Description: The built-in keyboard has started acting up. All keys are working intermittently. Keystrokes are delayed, missed, or completely unresponsive. The rest of the laptop works fine, and there's no visible physical damage.- Troubleshooting Steps Taken:- Restarted the laptop- Updated Windows and the keyboard drivers- Checked for hardware conflicts in

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Issue with MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on Asus TUF F15 FX506HM

Hello everyone,

I'm facing a persistent issue with my MediaTek Wi-Fi 6 MT7921 Wireless LAN Card on my Asus TUF F15 FX506HM laptop, and I'm seeking assistance to resolve it. After starting my PC, the Wi-Fi card works for a few minutes, but then it suddenly stops functioning. The Wi-Fi logo disappears from the control center, and the card vanishes from the device manager. To get it working again, I have to restart my PC every time.

Upon inspecting the Event Viewer, I noticed two errors related to the Wi-Fi card each time it malfunctions:

1. An error from "mtkwlex" with Event ID 5002.
   
2. An error from NDIS with Event ID 10317.
   

I've already attempted several troubleshooting steps, including:

• BIOS reset
  
• Installing the latest drivers for the Wi-Fi and Bluetooth
  
• Installing the latest drivers for the laptop model's Wi-Fi and Bluetooth
  
• Reinstalling the Wi-Fi card
  
• Removing power-saving settings
  

I've also contacted Asus support, and they suggested a BIOS reset and updating drivers, both of which I've already tried. I plan to reach out to them again, but I wanted to seek the community's advice as well.

If anyone has experienced a similar issue or has suggestions on how to resolve this problem, your assistance would be greatly appreciated. Thank you in advance for your help.

Best regards,

Beltium

 

Unable to see any option turn on WiFi on my Asus Tuf F15

Ah I see.

In that case, try updating the BIOS: https://dlcdnets.asus.com/pub/ASUS/GamingNB/Ima...

And if the issue is there, especially if it is intermittent, then you would need to troubleshoot as hardware issue next, you would need Asus support in that case.

 

Unable to see any option turn on WiFi on my Asus Tuf F15

I am unable to see any option or button to turn on WiFi on my laptop. Sometimes it's there and working fine, and sometimes it disappears. I have to restart my PC multiple times until the WiFi option appears again. I've tried all the necessary steps like reinstalling the driver, installing the latest version of the driver, resetting network settings, troubleshooting, and even factory resetting the PC, but this problem persists.



Please suggest a solution or provide insights into the possible causes of this problem. Avoid basic troubleshooting instructions as I have already attempted them all.



My PC details:

Manufacturer - ASUSTeK COMPUTER INC

Model - Asus Tuf Gaming F15

Model number - FX506LI

OS - Windows 11 Home

I have attached screenshot of the problem. When I restart my PC multiple time Wifi option appears sometime and wifi driver is also visible in device manager.