Windows 10: Select a custom audio device for Remote Desktop app doesn't work, it always plays sound in...

I have a setup with two audio output devices speaker set and two audio input devices microphone, having one of each as the default device for output and input.I also run a Remote Desktop session from that machine, connecting to another machine, and in local machine I go to "Sound Settings" / "App volume and preferences" and set the audio devices for the Remote Desktop app as the non-default devices. Nevertheless, the sound coming from the remote session plays at the default device and the mic used to send sound is also the default one. The only way I found to make it work is to change th

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Remote Desktop Client App Doesnt play sound on device

Hi Kevin,

Based on the information you provided, we can try performing basic troubleshooting steps on the application.

We suggest that you follow these methods on how to resolve the issue:

Method 1: Clear app cache and force stop the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Clear Cache.
• Tap on Force Stop then restart your device.

If issue persist, proceed to Method 2.

Method 2: Uninstall and reinstall the application.

• Go to Settings.
• Tap on Applications then select Application manager.
• Select Microsoft Remote Desktop app then tap on Uninstall.
• Reinstall the Microsoft Remote Desktop app on the third-party store app.

Let us know if you need further assistance.

 

Audio doesn´t work aftter connecting headphones

Hi Giancarlos,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

You may face this issue if proper audio drivers are not installed on the computer or if it is corrupted. I suggest you to try the below methods and check if it helps in resolving the issue.

Method 1:

I Suggest you to run the Audio Troubleshooter
and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Playing audio.
• Follow the on-screen instructions to run the troubleshooter.
  

Method 2:

Uninstall sound adapter driver from the Device Manager, restart the computer and check if that helps you.

• 
  Press Windows and X keys together.
  
• 
  Click on Device Manager.
  
• 
  Sound, video and game controller, expand it, right click on the
  sound device and select Uninstall.
  
• 
  Restart the computer after the successful
  uninstallation of sound Device.
  

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Remote Desktop Update: audio stop working

Since last update (yesterday) of Remote Desktop Client app in Windows 10, the audio on remote stop working.

All were working fine until today . Today the audio icon shows a red X and the message "no audio devices are installed" appears.

Is it a known issue?

My settings in RDP client are:

Audio Playback: Play on remote

Audio Recording: Activated

PS: The audio behaviour is normal when I use the laptop directly (not via Remote Desktop).

Thanks.