Windows 10: Selling Laptop need advice to clean my Windows 10

Discus and support Selling Laptop need advice to clean my Windows 10 in Windows 10 Support to solve the problem; I am selling my Asus laptop on Ebay and need to ship it to the buyer with a clean install of Windows 10 Creators Update (not a Preview or Insider... Discussion in 'Windows 10 Support' started by jm44jg39, Nov 16, 2017.

  1. JM44JG39
    jm44jg39 Win User

    Selling Laptop need advice to clean my Windows 10


    I am selling my Asus laptop on Ebay and need to ship it to the buyer with a clean install of Windows 10 Creators Update (not a Preview or Insider version). I don't want my MS Account associated with this PC. What should I change and point me in the right direction.
    The laptop came with Windows 8 and I did the free update to Windows 10.

    Your suggestions will be greatly appreciated.
    Thanks!!

    :)
     
    jm44jg39, Nov 16, 2017
    #1
  2. RAMESHRATTAN
    rameshrattan Win User

    cleanup before sale

    how do I clean up my laptop before selling it?

    Moved from: Windows / Windows 10 / Security & privacy
     
    rameshrattan, Nov 16, 2017
    #2
  3. MARGARETGASINSKA
    MargaretGasinska Win User
    Problem with reseting my Windows 10 to factory settings

    Hi, when i try to reset my HP laptop to factory settings, the process stops at 6% and I get an error message that ''There was a problem resetting your PC." with my only option being to click cancel. I tried few times and always
    get to the same point.

    Can you please advice on how to proceed? I would like to wipe it clean (all data and apps) as I'm selling my laptop.
     
    MargaretGasinska, Nov 16, 2017
    #3
  4. MRGEEK
    mrgeek Win User

    Selling Laptop need advice to clean my Windows 10

    Use the Media Creation tool to download latest ISO of Windows 10 from here -
    https://www.microsoft.com/en-us/soft...load/windows10.
    Choose option to create media for another PC and pick ISO choice vs DVD. Mount and run setup.exe to install. When presented with choice, elect to "Keep nothing" which will trigger a clean install which will wipe everything incl all your personal info and files.
    The key will be retrieved from MS activation serves from your hardware configuration, so no need to enter key or anything. When install is done, leave it at the point where the OS asks "Who will be using this computer" and leave it to buyer to complete setup from there. Good Luck
     
    mrgeek, Nov 16, 2017
    #4
  5. DENCAL
    dencal Win User
    No need to download ISO tool.
    Open Settings...Update and Security.....Recovery....see attachment
     
    dencal, Nov 16, 2017
    #5
  6. MRGEEK
    mrgeek Win User
    Good alternative if the laptop has already updated to Fall Creators. If not, a matter of letting next user do it.
     
    mrgeek, Nov 16, 2017
    #6
  7. PLANKTON
    Plankton Win User
    Plankton, Apr 4, 2018
    #7
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Selling Laptop need advice to clean my Windows 10

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