Windows 10: send and receiving issue

The email tied to my Microsoft account, that automatically set up, wont send and receive email. However a 2nd email account I added with a gmail address will send and receive. should i delete the original and reload?

:)

 

Outlook send/receive issue after moving pst files to Drive D

I need some advice, as this issue is driving me pretty crazy and the solutions I've found online so far don't seem to work or have negative downstream consequences.
Win 10 (oem), v.1903
Office 2019 Home and Business (oem)
Internal Drive C: program files (but the oem install has the Documents folder on Drive C too for some reason)
Internal Drive D: data files
Background

1. After activating Outlook 2019, Windows automatically placed each pst file in C:\\Users\Username\Documents\Outlook Files\L: [email protected] Instead, I would like to store each Outlook pst file (have multiple email addresses/pst files) in a Documents folder (or some other folder) on Drive D.
2. To move the original Documents folder from drive C to Drive D I closed Outlook, right-clicked the original Documents folder and used the Properties/Location tab to move it to a new Documents folder I had previously created on drive D. That step seemed to work correctly, and each pst file was now in the new Documents folder on Drive D.
3. After the folder move, I launched Outlook and used the resulting "Outlook can't find" popup to specify a new file path for each pst file. However, while I can see each new file path in Outlook's Account Settings, it throws send and receive error messages (e.g.: "Sending reported error (0x8004010F): Outlook data file cannot be accessed") and won't send or receive for each account. This continues to happen after closing and reopening Outlook.
4. I moved the Documents folder back to where it was on drive C. I tried this several times, using the Outlook error popup to try to remap each email account to the new Documents path on Drive D.

Bottom line is that this Outlook send/receive issue is also preventing me from moving my Documents folder to the D drive where I want it, because when I move it, it messes up Outlook.
Question

• After I move each pst file and specify the new file paths in the Outlook popup, how do I get Outlook to send/receive for those email accounts?

Thank you in advance.

 

Optical Drive Issue

Hi Jerry, you're welcome.

Here's mine after I rt clk'd on my Documents Folder like you show in Scrsht 11:




I'd like to wait until you reply to my question in Scrsht 12, if it is a remnant of the process try deleting the one on the dsktp and see if the one in send to also disappears. If it stays in send to, test it, and if you're still having problems I'd suggest you could go back to: Option One: To Add or Remove Items in Send To context menu for Your Account (current user) and do Step 3 to remove it and start over using Step 4 but be very careful of your steps in creating the shortcut and be sure you d&d that shortcut to the send to part of the address.

I'm busy today and I probably won't be back until the evening.

 

Issue with using Quick Books and receive error 20 while sending email.

Hi Jack,

Thank you for contacting Microsoft Community. I understand that you have an issue with using Quick Books and receive error 20 while sending email. I will surely help you with this issue.

To understand the issue better, I would need more information from your end.

• How are you sending email? Is it from the Quick Books app or using web browser?
• Which email client are you using?

This issue may occur if Quick Books app is corrupt.

If the issue occurs while sending emails within the Quick Books app, I suggest you to uninstall and re-install the Quick Books app. Check if it helps.

To uninstall the software follow these steps:

• 
  Right-click on
  Start Button and click on Programs and Features.
  
• 
  Right-click on the
  Quick Books and click on Uninstall.
  

Note: Make sure you have the installation media for
Quick Books before uninstalling it.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.