Windows 10: send reliability report to MS

how to send reliability reort to microsoft

:)

 

Reliability Monitor - View All Problem Reports Empty

Hi Ryan,

Windows update can reset your system settings and could've affected the information on your reliability monitor. To help us scan and fix your concern, we suggest that you run an sfc scan. Here are the steps on how to:

• Press Windows
  
  
  key +
  X key.
• Click Command Prompt (Admin).
• Type in sfc /scannow.
• Press the Enter key.

Once done with the scan, try to re-launch your reliability monitor and check if information is now available. If the concern persist, you can restore from a system restore point by clicking this

link.

Let us know if you need further assistance regarding your reliability monitor concern.

 

How reliable are delivery reports?

Delivery reports are pretty reliable when you send sms to a correspondant who is on the same network as you, and who has a good working handset. In the case of sending a sms to a foreign number, operators can never garantee the good delivery simply because
they have no control over the other networks.

In the case of overloading(in a vacation resort for ex), networks can delete incoming sms from abroad to prevent their own subscribers to not be able to send/receive sms.

 

Reliability Monitor - View All Problem Reports Empty

If the SFC scan and system restore didn't resolve your concern, then we proceed in resetting your Reliability monitor's database. Here are the steps on how to:

Disclaimer: In resetting the data base, any information that were initially recorded will be deleted and the Reliability Monitor may require 24 hours to generate a new set of historical data.

• Copy this text on a Notepad. It's a command to reset Reliability Monitor.

reg add "HKLM\SOFTWARE\Microsoft\Reliability Analysis\WMI" /v WMIEnable /T

REG_DWORD /D 1 /F

del /f /S /Q /A "%ProgramData%\Microsoft\RAC\PublishedData\*"

del /f /S /Q /A "%ProgramData%\Microsoft\RAC\StateData\*"

@echo off

FOR /F "tokens=1,2*" %%V IN ('bcdedit')

DO SET adminTest=%%V

IF (%adminTest%)==(Access) goto noAdmin

for /F "tokens=*" %%G in ('wevtutil.exe el') DO (call :do_clear "%%G")

echo.

echo

goto theEnd

:do_clear

echo clearing %1

wevtutil.exe cl %1

goto :eof

:noAdmin

exit

2. Save and name the file as resetRM.bat

3. Right-click and select Open. If prompted for a UAC, then click Yes.

Note: You must be the admin of your Windows to open the file.

4. Once you select Open, you'll see a set of commands running inside

the command prompt to reset Reliability Monitor.

If in case you don't find Reliability Monitor in a reset condition, then repeat the steps 3 & 4. Reboot your device and this time it should reset the Reliability Monitor.

Once done with the steps, allow 24 hours and relaunch the reliability monitor. Check if your concern persists.

We'll appreciate if you can send us an update.