Windows 10: Sendgrid saying email was delivered and opened, but the user have not received it

Sendgrid saying email was delivered and opened, but the user have not received it

:)

 

Mail not receiving

Hi,

I've set up an IMAP email account in Windows 10 mail application. Ive successfully tested the outbound email traffic but nothing is incoming. The senders are all receiving Failure Notices. There is no explanation in the returned emails other than to say

Sorry, we were unable to deliver your message to the following address.

_____@____.com.au
Unable to deliver message after multiple retries, giving up.

I'm concerned that I haven't completed the email setup properly in Windows. Any suggestions as to why this might be happening and how I can check it?

• The email has only been open for a couple of days and so there's limited people with the address (no chance of it being full).
• There's no emails in my spam or junk folder

 

Microsoft Account Invitation Email Not Received so Account Still Pending.

Hi Aldo,



Thank you for posting your query in Microsoft Community.



Can you share few information regarding the issue?

Does both the members log in using their emails?

Are you referring to the invitation to join in Family Safety?

Are you trying to invite the users in family safety, if yes then you need to remove the users who are not receiving the invitation and then re-create the users in the family safety online page.

Go to https://account.microsoft.com/family#/

• 
  Check the user which says invitation has been sent.
  
• 
  Click on remove link.
  
• 
  Select the user with the invitation has been sent message.
  
• 
  Click the add link where you enter the users email address.
  

I suggest you to follow this steps if you are talking about email invitation about family safety.



Hope it helps.

 

No emails received

Windows home version 22H2.64bit.Firefox 109.0.1. My email address has not received a single email in 3 days,it is a hotmail.com address in Outlook, my other email address is working ok and I usually get the same emails in both.I did send a test email from the other to hotmail.com and it worked.Any suggestions?