Windows 10: sending a .dmp and system information .nfo files to be analyzed?

Discus and support sending a .dmp and system information .nfo files to be analyzed? in Windows 10 Installation and Upgrade to solve the problem; Who can I send these two files too with hope in troubleshooting an intermittent BSOD?Matt Bruns314.308.6336... Discussion in 'Windows 10 Installation and Upgrade' started by Matt_StL_Bruns, Jun 10, 2021.

  1. MATT_STL_BRUNS
    Matt_StL_Bruns Win User

    sending a .dmp and system information .nfo files to be analyzed?


    Who can I send these two files too with hope in troubleshooting an intermittent BSOD?Matt Bruns314.308.6336

    :)
     
    Matt_StL_Bruns, Jun 10, 2021
    #1
  2. OMDAEMAD
    omdaemad Win User

    ystem Information is unable to open this .nfo file. The file might be corrupt or incompatible with this version of System Information.

    system Information is unable to open this .nfo file. The file might be corrupt or incompatible with this version of System Information.
     
    omdaemad, Jun 10, 2021
    #2
  3. ARC
    Arc Win User
    How do I read the .zip file given in the BSoD


    You mean the zip created by the DM Log Collector?

    There are three types of files in the zip.Those are .txt, .nfo and .dmp.

    • To open the zip itself, use either Windows Explorer or 7-zip.
    • To read the text files (.txt), use notepad.
    • To read the system information files (.nfo), use MSINFO32.
    • To read the crash dumps (.dmp), use Windbg.
     
    Arc, Jun 10, 2021
    #3
  4. GERRY C J CORNELL
    Gerry C J Cornell Win User

    sending a .dmp and system information .nfo files to be analyzed?

    ystem Information is unable to open this .nfo file. The file might be corrupt or incompatible with this version of System Information.

    You can obtain System Information files two ways. Use File, Export to get a txt file or File, Save as to get an nfo file. If one method does not work try the other method.
     
    Gerry C J Cornell, Jun 10, 2021
    #4
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sending a .dmp and system information .nfo files to be analyzed?

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