Windows 10: Sensitivity issues with Mouse

I have a the comfort mouse and keyboard combo. The keyboard works fine but the mouse has issues with the sensitivity on the left and right click. On a simple task of opening an email with a single click it will double click and open another page or clicking back in the browser it will completly close out of the browser. I have tried removing and adding it to the computer multiple times with not luck. I have tried adjusting the settings on the device and the Comfort app and still no luck. This is a brand new un it and would hate to have to get rid of it because it really is a nice mouse but it seems to not be worht the headache.

:)

 

Mouse sensitivity problem

Hello Parsa,

We would like to know the additional information to better assist you with mouse sensitivity when playing a game concern. Kindly answer the following questions below:

• Do you experience the issue on a specific game only? What is the name of the game where you experiencing the mouse sensitivity?
  
• Where do you get the game? Did you download it on Windows Store or through a website?
• What are the troubleshooting steps you've done so far?

We are looking forward to your response.

Regards.

 

Problem with mouse sensitivity.

We appreciate your response. Since all possible troubleshooting steps have been exhausted, what we would suggest next for you is to uninstall the latest update. Once the update has been uninstalled, kindly check if the sensitivity of your mouse improves.
Here are the steps to uninstall the latest update:

• Open Settings.
• Go to Update and Security and select Windows Update.
• Select View installed update history.
• Choose the latest update and select uninstall.

Let us know how it turns out.

 

Mouse sensitivity changed by itself. It feels weird, incosistant, like it's on ice.

Hi,

We see that you are having issues with the sensitivity of your mouse. Is the Enhance pointer precision in your PC enabled? If not, you can follow the steps below:

• Type Mouse in the Search bar.
• Click on Mouse and Touchpad settings.
• Click on the Additional mouse options.
• Click on the Pointer Options tab.
• Uncheck the Enhance pointer precision checkbox.

If the issue persists, we suggest you to run the Hardware and Devices troubleshooter. Follow the steps provided below:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.
  

Let us know if you need further assistance.