Windows 10: Serious Keyboard Malfunction due to Hardware Damage by Unethical Hacking

When I input the windows key on my Razer keyboard a 4 is inserted.The following will be a dark-translation in "a-z" style*a-zan6bcdContextual mENU . EMOJIefdouble returng'hijklmno0double return 'p'q`rst2uvwnew tab in edgexdevelo2per toolsz/-0-91-looks like mouse went up to the previous thing i typed starting prior to a*2HOME KEY PRESSED349+5A6789O0-Z-=SF1-F12wnew tab in micosoft windowse<f3>find contextual menu in edge<f4>select all in current browser<f5>nothing<f6>it looks like the first tab in Edge was focused and then it showed any sub-tabs

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keyboard malfunction after upgrade

Hi GP,

This issue might occur due to a corrupted/damaged keyboard driver. Let us try to resolve the issue by running the
hardware & devices troubleshooter. To do this, you may follow the steps below:

• 
  Press Windows key, and type
  troubleshoot; then, hit Enter.
  
• 
  Under Find and fix other problems section, select
  Hardware & devices; then, click the Run the troubleshooter
  button.
  
• 
  Follow the on-screen instruction to run the troubleshooter.
  

We would appreciate it if you could get back to us and provide us your feedback.

 

Touchpad and keyboard malfunctioning

Thank you for the suggestion. I tried it 3x and am still having difficulty wim (example of typed letters not showing up) with my keyboard and touch pad. some things are impossible to accomplish, such as choosing an item with my touchpad.

 

Keyboard Issues

Hi Lacey,

Welcome to Microsoft Community. I will surely help you.

This issue could have occurred due to these reasons:

1. Damaged hardware.

2. Missing Windows Updates.

3. Corrupt keyboard driver.

Try the steps listed here:

Method 1:

I suggest you to connect an external keyboard and check if the issue persists or not.

Method 2:

I suggest you to download and install latest keyboard driver from the manufacturer website and check if it helps.

GL551JW - Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.