Windows 10: Serveral BSOD in a day /Black Screen/ Freezing application on Brand New Computer

Serveral BSOD Recorded But did not setup minidump until 8-231, Reference By Pointer2. IRQL_Not_Less_OR_EQUAL Failed: ntoskrnl3, X2 above4.System_SERVICE_EXCEPTION Failed: Wdfilter.sys5. DPC_Watchdog_Violation6. Page_Fault_IN_NONPAGED_AREA NTFS.sys7. SYSTEM_SERVICE_EXCEPTION win32kbase.sys8. Unable to be capturedBlack Screen and ExcelOpen some photos and Excel. Black Screen resulted and Freezing Excel.Extensive usages of Excels for work.MiniDump Collectedhttps://drive.google.com/drive/folders/18lcpRQdaHwxiBa0nxxxSc4RZom1VgjSb?usp=sharing

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New Computer with Black Screens and Freezes

Earlier today, I purchased a new HP computer with Windows 10 already installed on it. I tried to rip a CD onto the computer, but Windows Media Player freezes and goes to a black screen where I’m not capable of doing anything. I shut down the computer using
the power switch on my extension cord then turned it back on. Now whenever I try to use anything at all, it will freeze and go to a black screen. The freezing and black screens have been a huge source of frustration for me this evening, especially since it’s
a brand new computer with no viruses or malware. Is there something I can do to fix this on my own or should I take it to a computer shop for repairs?

 

Brand new PC BSoD

Hi,

Corrupted drivers and system files are one of the possible reasons why this issue is happening. We'd like to get additional information to help resolve the issue. Kindly answer the following questions below:

• What is the stop error code showing on the screen whenever you experience BSoD? (e.g.: 0x0000000A, 0x0000003B, and 0x000000EF)
  
• Did you installed any third-party applications on your new computer before the issue started?
  
• Is there a specific action you're doing on the computer that triggers BSoD?
  

In the meantime, we suggest performing the possible solutions in this
article
to help resolve blue screen errors.

We'll keep an eye out for your response.

 

black screen with cursor

How can I do the steps listed above, there is nothing but a black screen, nothing to click on. When I restart the computer, there is no problem. But sooner or later I get the black screen. I mean my Mom just bought a brand new computer, and it also does
it to her. Could the screensaver be causing the problem? It is a screensaver that comes with Windows 10.