Windows 10: Services delay (event 7011) at restart only

Discus and support Services delay (event 7011) at restart only in Windows 10 Installation and Upgrade to solve the problem; I have a problem with fast restarting my computer (Dell M4800 with Win 10 64-bit Pro TH2) - I've marked "restarting" as this never happens when booting... Discussion in 'Windows 10 Installation and Upgrade' started by mikolajek, Dec 29, 2015.

  1. mikolajek Win User

    Services delay (event 7011) at restart only


    I have a problem with fast restarting my computer (Dell M4800 with Win 10 64-bit Pro TH2) - I've marked "restarting" as this never happens when booting after power off. When "cold" booting, the startup is fast and accurate.

    However when restarting, the OS closes quickly but starts up extremely long 3-4 minutes (while cold start is ca. 10 secs.). I've looked into my logs and it turns out that there's always a single event 7011 that causes ca. 2-3 minutes lags during the startup. It's always related to some service that cannot be started.

    The most common is "A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ApHidMonitorService service." This one is definitely Dell touchpad - what I did, I disabled the touchpad (it didn't help), then I've disabled the whole service. This time restart was also long but it was due to Kaspersky antivirtus service ("A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AVP16.0.0 service."). I believe if I disable my AV now, another service will get stuck.

    In such situations MS advises to increase the waiting time from 30 to 60 seconds, but I believe it simply prolong startup time further...

    Any ideas what that may be related to and how to resolve the problem? Many thanks for this!

    :)
     
    mikolajek, Dec 29, 2015
    #1

  2. Can't use Windows Explorer After Installing Windows 10

    I have similar problems and tried the System File Checker, but it did not find any integrity violations. Closing the command Prompt lead to a BSOD. Problems persist after restart.

    Even without a functional Windows Explorer, I manged to access the Event Viewer momentarily and found plenty of errors and warnings: DCOM 10001 and 10010, Service control manager 7011 and 7031...

    Any other possible solution?
     
    Junjan2001, Dec 29, 2015
    #2
  3. Screens of death on Windows 10 (Multi Errors)

    Also I see that I have many issues on the events log. I see the following events: 7011, 7031, 10010, 219, 41, 6008, 10005 (Repeats many times!!!), 7001, 1001 (just saw that the following bugchecks appeared on memory.dmp 0x000000c4 (0x0000000000020010,
    0xfffff800774be960, 0x0000000000000000, 0x0000000000000000)
     
    Ανδρέας Κρεούζος, Dec 29, 2015
    #3
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Services delay (event 7011) at restart only

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