Windows 10: SESSION_HAS_VALID_POOL_ON_EXIT when shutting down laptop

When I was shutting down my Dell Laptop, when a error box popped up, with text that I didn't have time to read before the system shutdown.

To clarify, it was not a blue screen, and when I booted back up, I was taken to desktop like normal, NOT windows recovery. After looking around a bit,

I found the .dmp file containing the crash dump info. I will post a few different error reports in this thread.

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PC Specs if applicable to this issue

CPU: Intel i5-7300HQ

RAM: 24GB

Storage: SSD and HDD

GPU 0: Intel HD Graphics 630

GPU 1: NIVIDA GeForce GTX 1050 ti

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Here is the crash report from WhoCrashed:

On Sun 3/14/2021 9:27:29 PM your computer crashed or a problem was reported

crash dump file: C:\WINDOWS\LiveKernelReports\win32k.sys-20210314-2127.dmp

This was probably caused by the following module: ntkrnlmp.exe nt

Bugcheck code: 0xAB 0x3, 0x17190, 0x0, 0x118

Error: SESSION_HAS_VALID_POOL_ON_EXIT

Bug check description: This bug check indicates that a session unload occurred while a session driver still held memory.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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Here are the file downloads to analyze:

Actual .dmp file zipped because it was 2.4GB: LINK Size=500MB

Report from WinDgb in .txt: LINK Size=6KB

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Thanks for your time!

-SpanishMoss

Post version 2, messed up on first post

:)

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list

 

Laptop won't shut down

Hi Muhammad,

Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
To do this, kindly follow the steps listed below:

• Type troubleshooting in the Search bar and press
  Enter.
  
• Click on View all on the left-side of the page.
  
• Click on each category below then follow the on-screen prompt to run the troubleshooter:
  

• Background Intelligent Transfer Service
  
• Hardware and Devices
  
• Power
  
• Windows Update

Note: Make sure that you restart your PC after running the troubleshooter for each category.

Let us know how it goes after performing the suggested steps.

 

Laptop Refuses to Shut Off


Hi, Phil. I'm doing what I've always done: slide the cursor to the lower left screen and click on Shut Down. But instead of shutting down the laptop responds as if I hit Restart.
Just tried your suggestion and hit shift but it made no difference. Laptop rebooted.