Windows 10: Setting up a laptop with Office 365 credentials

Discus and support Setting up a laptop with Office 365 credentials in Windows 10 Customization to solve the problem; Hi there, I had 2 email addresses, one of which was created by me, and the other an Office365 account. The first one is no more as I changed the... Discussion in 'Windows 10 Customization' started by Scott Walters (dioadmin), Aug 27, 2019.

  1. SCOTT WALTERS (DIOADMIN)
    Scott Walters (dioadmin) Win User

    Setting up a laptop with Office 365 credentials


    Hi there,


    I had 2 email addresses, one of which was created by me, and the other an Office365 account. The first one is no more as I changed the email address and removed the alias.


    Sometimes when I attempt to login to Microsoft services I have received the choice to login to a personal or a work/school account which works fine.


    My problem is this:

    I am attempting to setup a new laptop running Windows 10 Pro and when I input my Office 365 email address it tells me "Looks like this isn't a Microsoft account. Try another email or sign up for a new one."


    I am a bit stuck here.


    I have been able to setup other laptops using Office 365 account credentials for other users.


    Scott

    :)
     
    Scott Walters (dioadmin), Aug 27, 2019
    #1
  2. DOUGLAS CLELLAND
    Douglas Clelland Win User

    Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Aug 27, 2019
    #2
  3. FREEBIRD_9924
    freebird_9924 Win User
    office 365 vs office 2013

    my Microsoft surface came with 1 month trial of ms office 365 , now it's expired.now I wanna know if I she subscribe to office 365 or uninstall it & install office 2013. what's the difference between both?
     
    freebird_9924, Aug 27, 2019
    #3
  4. CREATUREBOT
    Creaturebot Win User

    Setting up a laptop with Office 365 credentials

    Office 365 setup help.

    Hello

    How do we setup Office 365?

    I tapped on setup and in the list of email servers, I selected Hotmail and put up the credential. Like in NOKIA Faq it asks to sign using outlook but I did it with hotmail. Is it okay? It still shows up option to setup if I tap Office 365 option in 'places.'



    Before this I had already setup Email and accounts and using skydrive, but not office 365.



    Thanks!
     
    Creaturebot, Aug 27, 2019
    #4
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Setting up a laptop with Office 365 credentials

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