Windows 10: Setting up an old 1:1 display as a second monitor

Im trying to set up my old 1:1 monitor as a secondary diplay, but no matter i do it always ends with an extremly stretched resolution or black barsWhat can i do, for conext my main display is 16:9 and a diffrent resolution and refresh rate as the other one

:)

 

Display 1 Not Active

As of Wednesday this week, the 19th, one of displays is not functioning properly after a windows update. The display goes black and not able to connect via display port but HDMI works fine. I check the settings and it reads the monitor as connected but not
active, Display Setting -> Advanced Display Settings -> Choose Display 1 and reads "Display 1: Connected to NVIDIA GeForce GTX 980TI, Display isn't active." It was not like this prior to updating on the 19th and was working as intended. Like is said before,
HDMI works fine just not display port and it is a 144hz monitor and is frustrating that I cannot use it as intended.

Troubleshooting Steps Attempted:

• Reinstalled Drivers multiple times, both old and new
• Wiped display drivers and installed old driver then updated to recent driver
• Swapping cables between monitors and testing other cables
• Ordered new Display Port cables and issue persists

Image 1: When selecting the display in settings





Image 2: Advanced settings

 

No display on monitor when TV set as primary display

Issue solved

Removed DVI/HDMI cable from computer and monitor

Step 1: Check if the VGA monitor cable is defective.

1. Turn off computer
   
2. Connect the monitor VGA cable from the monitor to the VGA port on the computer
   
3. Turn on computer, VGA monitor cable is good.
   
   Step 2: Tun off computer
   

1. Connect HDMI Cable to HDMI port and TV
   
2. Turn on computer and TV, there is no monitor black screen
   
3. Click on the Windows logo, select the Settings icon , and then select
   
   System. Under Display there are two squares, labeled 1 and 2
   
   D Click on Advanced Display Settings:
   
   Display information: Display 1- Monitor Display 2 -TV
   
   E Right-click the Speakers icon in
   the taskbar, select Sound, click on Playback devices,
   
   
   a s tv screen with my brand shows
   AMD High Definition Audio Device ready.
   
   F. Problem solved
   
   
   
   Cause of the problem: Defective VGA port on the Syba VGA HD15+ 3.5 Audio to HDMI converter
   

 

Can not use two monitors. Error message: "The display settings could not be saved. Please try a different combination of display settings"

Hello,



Thank you for writing to Microsoft Community Forums.

• Since when are you facing this issue with the monitors?
  
• Which build version of Windows 10 is installed on your computer?
  
• What happens when you try to duplicate the monitors?
  

I suggest you to try changing the display ports of the monitors and check if the second monitor is getting detected.



I suggest you to follow the methods mentioned below and check if that helps.

Method 1: Try rolling back the driver.

To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand Display adaptor.
   
4. Right click on NVIDIA
   Drivers and select Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Method 2: Change the screen resolution.

1. Go to Settings>System>Display.
   
2. Under Resolution, set the resolution as 1024 x 768.
   
3. Set the same resolution on the other monitor.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Noor Azam S

Microsoft Community – Moderator