Windows 10: Setting up family safety - Windows 11 PC doesn’t show up

Discus and support Setting up family safety - Windows 11 PC doesn’t show up in Windows 10 Gaming to solve the problem; I have 2 windows 11 PCs for my two kids. I have family setup with both their accounts showing up properly. In Family Safety, it says I have no... Discussion in 'Windows 10 Gaming' started by Spc337, Sep 24, 2024.

  1. Spc337 Win User

    Setting up family safety - Windows 11 PC doesn’t show up


    I have 2 windows 11 PCs for my two kids. I have family setup with both their accounts showing up properly. In Family Safety, it says I have no connected devices. On that same device, if I log into my sons account and look at Account->linked devices, it clearly shows his device.I have already tried changing my account organizer to local and back to a Microsoft account, reboot etc..Not sure why this is so difficult.. even in Family while in my sons account it says “add a device to get started” when I select that, it doesn’t give info for Windows 11, just Windows 10 and other device type

    :)
     
    Spc337, Sep 24, 2024
    #1

  2. Setting up Family safety settings in Windows

    Hello Ajay,

    I realize that you are trying to setup the Microsoft Family Safety settings.

    • Which version of operating system are you using to setup the Family Safety?
    If you are using the Windows 10 then I suggest you to refer the below information and check if it helps.

    It’s easy to share your Windows 10 PC with family members. Add family members using "Add a family member" from your PC's Settings, and they’ll be able to use that PC as well. And you're always in control. You can allow or block them from using
    a PC at any time.

    Add kids to your family to help them stay safer online. Adults in the family can view reports of kids’ online activity, limit how long and when they use their devices, and help make sure they don't see inappropriate websites, apps, or games.

    I suggest you to create a family safety account in Windows 10
    and check if it helps.

    Refer: Set up family features in Windows 10

    Hope this information helps. Keep us posted to help you better.
     
    Sachin Venkatesh, Sep 24, 2024
    #2
  3. Family Safety unlinking device doesn' t work

    When I was just browsing trough the internet, I accidentally connected my laptop to my microsoft account. (I use 2 laptops and this one isn' t supposed to be connected to my account)

    I have tried to search up ways to undo this, with no succes. It still shows up in my Microsoft Family Safety devices-list. I don' t know how to fix this.

    It would be grately appreciated if someone could show me a way to do this.

    Thanks, Sophie
     
    Sophie_IvD, Sep 24, 2024
    #3
  4. Setting up family safety - Windows 11 PC doesn’t show up

    Windows 10 Family Safety Creates Mystery PCs

    Hello,

    As an initial recommendation, I suggest you to check for the latest updates in Windows 10 which helps the PC to make optimal use of Windows 10 capabilities as well as fixing any missing links in performance of the operating system.

    To check for updates now, go to Settings > Update & security > Windows Update, and select
    Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

    Now, please follow the below suggested methods and check if it helps to resolve the issue.

    Method 1

    Consider the below important points and check if it helps.
    • Sync the settings on both the Family Safety website & on the local computer (via the "Manage settings in Family Safety website" link in the Family Safety on Control Panel).
    • Turn off then turn on the settings for Activity Reporting. This process will refresh the configuration. You need to sign in to

      family on the Microsoft account website
      . Next, select the child whose report you want to see, which will show you their Recent activity page.
    • Verify that you have disabled/uninstalled any other third party real-time antimalware products that were installed on your PC, to check if any how incoming/outgoing connections to the PC are affected by the firewall.

      NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have
      to temporarily disable it to install other software, you should re-enable it as soon as you're done.

    Method 2

    If it still does not help, I suggest you to remove the child account from your Microsoft Family Safety settings and check if it helps.

    Follow the below steps.


    • From a web browser, go to
      http://account.microsoft.com/family
      and sign in with the Microsoft account of an adult in the family.

    • To remove a child, choose Remove at the top of the section labeled
      Select a child to view or edit their settings.
    • Select the person you want to remove from the family
    • Select the Remove button that appears when you've chosen the person to remove.


    Write to us with the updated information for us to be able to assist you further.

    Thank you.
     
    Amit(Kumar), Sep 24, 2024
    #4
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Setting up family safety - Windows 11 PC doesn’t show up

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