Windows 10: Settings / Accounts Page Crashes and Does Not Load

Hi there

Got a niggly problem with my W10 Pro install. It's not a show stopper but any advice would be appreciated.

As the title says, if you go into Settings, Accounts, it does not load. I've got no idea where to start. It's irritating more than anything but I'd like to get it fixed.

:)

 

email and app account cannot login

I am trying to sign in on the Windows Store (Windows 10) but each time I click "Sign In" the store does nothing. I decided to try adding an account going to Settings -> Accounts -> Email & app accounts but the page never loads. I left it open for an hour
and it still has the buffering/loading dots scrolling at the top of the page.

 

Random Windows Crashes

I have to keep this brief before i crash again. Im geeting similar issues. BSOD page fault non page area, critical corruption. plus defender fails to load properly and load screen flickers before crashes.

Crashes usually happen at start up. Sometimes they happen when i start a new program or close a program im using.

Trouble shooting does not help.

 

Troubleshooting suggestion :

Run a system file check to look for corrupted files. It will try to do repair if any found.

Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
sfc /scannow

> press Enter.
It will take quite sometime.
When finished, it will give you one of the 3 reports...............(paraphrasing)
1. No integrity violation.
2. Found corrupt files and repair successful.
3. Found corrupt files but unable to repair.

If the report is #1, your solution lies elsewhere.
If the report is #2, check if your problems have been resolved.
If the report is #3, use this method................
In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

 

Thanks David. The /restorehealth failed with an issue with the source files. Currently trying to repair those with an ISO.

 

I know about " sources file could not be found" message. I can help you fix that.

What do you mean " Currently trying to repair those with an ISO" ?

 

Thanks again.

Sorry, the /restorehealth switch failed saying that the source files could not be found. I've hit a bit of a problem now as I've mounted the ISO and pointed at the install.wim file on the mounted ISO. But still the same issue persists. Any ideas?

 

The iso you have has Install.esd. Yes ?
dism is looking for Install.wim.
That is why it said " sources file could not be found ".

Go to Tech Bench link and download the iso which includes the Install.wim

https://www.microsoft.com/en-us/soft...load/techbench

Once you have the iso downloaded, right click at the ISO > click Mount > leave it there.
Then open the elevated command prompt and copy and paste this................

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

When it is completed, you should get the report that the operation is successful.
Now run the sfc /scannow again. It should be ok this time.

 

By the way, which Win 10 version do you have ?

The older 10240 or the current 10586 ?

My method posted above will not work if your copy is 10240 version.

 

Hi there,

Unfortunately, the above hasn't worked. Still getting source files could not be found.

And yes, I'm on 10586. I downloaded the N ISO (I'm running 10 Pro N)

i should point out out this is an upgrade from 8.1 about 6 months ago.

Thanks again.

 

.............Unfortunately, the above hasn't worked.......................

Please elaborate.
Does that mean............................
1. You got the "sources file could not be found " message again ?
2. Or, it completed successfully but does not help fixing your original problems ?

Which is it ?

 

Sorry, to be clear, 1, still got the source files could not be located error message.

 

Just to make sure.................
Did you MOUNT the iso ?
Did you follow the instructions to the letter ?

 

That includes changing the drive letter H to the actual drive letter your iso is mounted on ?

 

My last suggestion may not be to your liking......................
Do a Repair Install.
Repair Install Windows 10 with an In-place Upgrade