Windows 10: Settings app freezes and closes when trying to reinstall a printer

So, i used to have a printer installed, but somehow, it automatically reinstalled. now any app that I try to use print on freezes and says "not responding". And whenever I try to install a printer in settings, the app freezes and closes. How can I fix this?

:)

 

Bing app and Microsoft document printer XPS errors

Hi Scott,



Thank you for your response with the current update on the issue.

Lets try some more troubleshooting steps and check if it helps.

I suggest you to reinstall the printer driver in compatibility mode and also try to check the apps list.



Step 1: I recommend you to uninstall and reinstall the printer driver in compatibility mode. Check if it helps.

1. Right-click on the driver setup file and click on ‘Properties’'.

2. Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the
computer and check if the issue persists.

Step 2: I suggest you to check if any Bing Sport app is present in the Apps list.

1. Click on Start Menu.

2. Then click on Settings.

3. Choose System.

4. Then click on Apps and features.

5. Check if any Bing Sport app is present in the app list or not.



Please get back to us with an update on issue with using printer on Windows 10, we will be happy to help.



Thank you.

 

Freeze and reset on close apps

Hi,

yesterday evening I've found a new problem: when I close any apps using the "X" button in the right top, the Diamond freeze and I must reset it, instead if I can close the apps using the Exit voice from the internal menu, the app close correctly.

No freeze or reset if the "OK" button replace the "X".

I've got the same problem if I try to open the application management menu that appears only in the home (with the list of open apps and the 3 icons). I click on the "little arrow" in the right top and the Diamond freeze.

If I go to Start -> Settings -> System and then i click "Managed Programs" the Diamond reset.

I think is a problem of Windows Mobile.

Anyone had the same problem?

Thanx

ROM v: 1.93.408.3

Radio v: 1.00.25.05

Protocol v: 52.29.25.12H

 

how do i change disconnected setting to connected setting on my printer

Hi Robert,

I suggest you to run the Printer Troubleshooter and check if it helps.

• In Search window type Troubleshooting and click on it to open it.
• Click on Hardware and Sound.
• Then click on Printer to run the troubleshooter. Follow onscreen steps.

I suggest you to try the steps provided in the link below and check if it helps. It helps in checking settings, installing drivers and identifying and fixing the printer issues.

Fix printer problems: Fix printer problems


Hope this helps in resolving the issue with the Printer. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.