Windows 10: Setup email alias in win11 mail app

I have an email account that my company gives me. It has two addresses, *** Email address is removed for privacy ***, *** Email address is removed for privacy ***. I only logged in as *** Email address is removed for privacy *** in win11 mail app. Occasionally, I would receive emails sent to *** Email address is removed for privacy ***, so I would like to reply it with *** Email address is removed for privacy ***. However, I find out that the email would stuck in outbox, never get sent. It seems that win11 mail app don't allow me to send email as *** Email address is removed for privacy *** because I only signed in as *** Email address is removed for privacy *** email address ending with @outlook.com, I find that win 11 app does understand

:)

 

Alias does not reflect under the Mail app on Windows 10.

Hi,

As per the description, I understand that the Mail app crashes and you are unable to see the alias on the Mail app.

I appreciate if you could answer to a few questions to narrow down to the issue.

• Did you receive any error message?
• Are you able to see the Alias in outlook.com?

As an initial troubleshooting step, I suggest you to check if the alias gets reflected on Outlook.com, just to make sure that whether the account issues is related within the Mail app.

If the Alias reflects under Outlook.com, I suggest you to run the app troubleshooter and check if it helps to resolve the issue.

Fix problems with apps from Microsoft Store - Microsoft Support

If the issue still persists, I suggest you to delete the account from the Mail app and add it back the account again.

Delete an email account from Mail and Calendar apps - Microsoft Support

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

How Do You Change Email Aliases in Windows 10 Mail App


If you have more than one email alias in Outlook.com, with the Windows 8 Mail app you could choose what alias you wanted to send an email from by clicking on 'More' and selecting the address you wanted to use from the drop-down list.

You could also set which email alias to use as the 'Preferred Email Address' (I.E. Default 'From' email address).

How do you do this in the Windows 10 Mail App?

 

Email Alias Problem

I will cut to the chase.

We have an office 365 subscription that is connected to our on-premise AD. I have set up an email with an alias to receive inquiries that will go directly to our ticketing system. Our goal for creating the alias is to separate the tickets that are being addressed to another department of our company.

When the sender comes from outside our domain/company and the recipient is the alias email, it will be received by that email as the alias mail. But the concern is when the sender is from within our domain and the recipient is the alias email.
The received message will be redirected to the main email address which is causing our problem.