Windows 10: Several BSOD KMODE_EXCEPTION_NOT_HANDLED

I never really had any problems with my computer until upgrading to Windows 10, now I am having very frequent crashes that all seem to be similar. My guess is memory corruption, but I can't figure out the cause of it.
The crashes are pretty random, they can happen when I'm playing a game or when I'm simply browsing in Chrome.

Things I have done to try an resolve the issue:


Clean Install of Windows
Installed lasted MB BIOS
Ran Driver Verifier (still running)
Configured my RAM timings and voltage to match manufacturers recommended specs.

Also I had and AMD overclocking driver installed, I removed it. So nothing should be overclocked.

Please help! Thanks *Smile

:)

 

KMODE_EXCEPTION_NOT_HANDLED(RTKVDHA.sys)

my computer frequently started to have a new BSOD. KMODE_EXCEPTION_NOT_HANDLED(RTKVDHA.sys). can you help me solve this problem?

 

BSOD system_service_exception Windows 10 + DMP files

Thank you for your prompt reply. I ran malewarebytes and nothing was found. Interestingly I encountered too other BSOD !!! KMODE_EXCEPTION_NOT_HANDLED and system_thread_exception_not_handled. I actually got this device last week and all these BSODs!!!

 

Another crash just occurred a few minutes ago. The bug check this time was DRIVER_IRQL_NOT_LESS_OR_EQUAL, and it was caused by dxgmms2.sys. Perhaps I need to do a clean install of my AMD graphics drivers?

Attached is the dump from the crash.

 

Hi HCarlton24,

It appears you have KMSpico.
This program is used for illegal activating Windows or Office, because you don't have Office it is clear Windows is illegal activated.
Troubleshooting a counterfeit installation is useless because it is not known what has been modified to your system.

Purchase and clean install Windows is the solution for you.

 

I did as you said.

All was working fine for about a day, then it unexpectedly crashed when I was watching a Twitch stream. Still and issue with dxgmms2.sys apparently.

 

Diagnostic test

GPU TEST


Run Furmark tutorial



Note Run Furmark for around 30 minutes



Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high

 

Run Furmark tutorial



Note Run Furmark for around 30 minutes



Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high I ran the test for 30 minutes. The temperature maxed out at 74C, it stayed that way for the majority of the test. I didn't notice anything alarming during the test.

 

Please open the case and make sure 2 things are properly done

• Check if the GPU is properly seated, if the GPU is not properly seated, reseat it.
• Check for dust, dirt or something similar, if there is remove it.

 

Done and done. I decided to place it in a different slot as well while I was at it.

Do I do anything else now? Or should I wait to see if another BSOD happens? Thanks for the help so far.

 

Just wait for another BSOD now.
If any BSOD comes, use the tool and upload the zip file.

 

Another crash just happen *Sad This time I was just watching a Youtube video. Around the time of the crash I was switching between two tabs in Chrome. The crashes only seem to happen when I am watching a video/stream or playing a game.

 

Please uninstall Chrome temporarily.
Chrome lately causes crashes for some people, although I am not sure why.

 

Will do.

I usually do have a Chrome window open while gaming, and sometimes I will ALT-TAB from my game to look at chrome. So I wonder if that's part of the issue. Now that I think about it, almost every crash has occurred while I had a chrome window open.

I'll report back if another crash occurs, or if the issue becomes resolved. Thank you!

 

Ran fine for almost 2 days after I stopped using Chrome!

But now I have had 2 crashes today, and they both happen when I was playing the new Star Wars: Battlefront beta. It's hard to tell if the game is causing the crashes, or if it's my graphics card.

I should note that when the first crash occurred I got a red screen and couldn't do anything so I had to manually reboot. On the second crash I got another blank red screen, but the PC managed to reset on its own. Both crashes managed to report crash dumps.

I fear my graphics card has gone bad.