Windows 10: Several random BSODs for the last few weeks, including Windows Update

Discus and support Several random BSODs for the last few weeks, including Windows Update in Windows 10 BSOD Crashes and Debugging to solve the problem; I've been getting random BSODs for the last few days, maybe even a week or two. I've updated Windows a few days ago and ever since I started getting... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AmitB, May 11, 2020.

  1. AmitB Win User

    Several random BSODs for the last few weeks, including Windows Update


    I've been getting random BSODs for the last few days, maybe even a week or two.
    I've updated Windows a few days ago and ever since I started getting BSODs on a daily basis, if not multiple BSODs per day.

    The BSODs I've been experiencing have been different but mostly the same ones:
    1. KMODE_EXCEPTION_NOT_HANDLED
    2. KERNEL_SECURITY_CHECK_FAILURE
    3. DRIVER_IRQL_NOT_LESS_OR_EQUAL
    4. IRQL_NOT_LESS_OR_EQUAL
    5. SYSTEM_SERVICE_EXCEPTION

    I ran RAM memory check which found no problems, and sfc /scannow which found corrupted files and allegedly fixed them.

    WhoCrashed says that ntoskrnl.exe probably caused the C:\Windows\Minidump crashes and C:\Windows\MEMORY.DMP says that ntkrnlmp.exe caused it.

    My PC specs:
    • OS: Windows 10 Home 64-bit (Version 1909, OS Build 18363.815)
    • CPU: AMD Ryzen 3700X Box
    • Motherboard: Gigabyte B450 AORUS ELITE
    • Memory: Corsair 16GB (2 x 8GB) DDR4 DRAM 3600MHz C18 VENGEANCE® LPX
    • Graphics Card(s): Gigabyte GeForce RTX 2070 SUPER GAMING OC 8G GV-N207SGAMING OC-8GC

    Here's my V2 Collector ZIP file:
    OneDrive
    also attached to post:
    AMIT-PC-(2020-05-11_19-14-30).zip

    This is so infuriating, especially since this PC is fairly new (barely a year old).
    Help is much appreciated!

    :)
     
    AmitB, May 11, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Bonn84 Win User
    Random BSOD errors

    Background

    • Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
    • The laptop was given a fresh format and installation recently.
    • Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
    • Within two weeks it reverted to giving BSOD errors.
    Symptoms

    • Random BSOD errors
      • Page fault in non-paged area (NTFS.sys)
      • IRQL not less than or equal
    • Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)
    • Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
    • Windows Update fails
    Things I tried

    • Uninstalling and re-installing Chrome and Backup & Sync
    • Downloaded and installed Dell Updates
      • Specifically a BIOS update (installed successfully)
    • Ran Dell Diagnostics (at boot time)
      • No issues found
    • Ran Dell SupportAssist Hardware Checkup
      • Succeeded
    • Windows Update
      • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
      • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
    • sfc /scannow
      • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
      • In Safe Mode: Ran successfully, no violations found
    • Chkdsk /f c:
      • Ran successfully
    • Windows Memory Diagnostic
      • Succeeded
    • MemTest86 (more advanced memory test)
      • Freezes mid-way (tried twice)
    • Ran Dell SupportAssist Drivers and Downloads
      • BIOS update
      • Network driver (Intel 8265) – Failed. Installed separately through device manager.
    • Step #9 seems to have solved some of the issues:
      • Windows update succeeded (#4)
      • Sfc /scannow succeeded in normal mode (#5)
      • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)
    Thing I did not try

    • Eliminating hardware (e.g., memory stick)
    • Running Driver verifier

    ***Post moved by the moderator to the appropriate forum category.***
     
    Bonn84, May 11, 2020
    #3
  4. Several random BSODs for the last few weeks, including Windows Update

    Random BSODs since update last week

    Windows version 1903. Ever since a middle of the night update last week (10/5) the system has random bsods. Also cannot access the system information app, "windows management files may be moved or missing." although running sfc /scannow reports everything is fine. The windows/system32/wbem/repository directory has a file called corrupted.rec.
    Initially the scan did find some errors, ran dism /online /cleanup-image /scanhealth and /restorehealth, eventually we got to a place where they reported everything was good. But after almost 24 hours, another bsod.

    Frustrating. Maybe someday computer error logs will contain information useful to normal users.

    Any ideas and suggestions will be greatly appreciated.
     
    tmwellington, May 11, 2020
    #4
Thema:

Several random BSODs for the last few weeks, including Windows Update

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