Windows 10: Severe Microphone Issues for 2 Months

Hello,


For the past two months during zoom calls or discord or any usage of the microphone, it has continually muted itself randomly during calls. In order to unmute it, I have to click mute and then unmute on zoom, or I go to troubleshoot recording devices and it says problem fixed - audio device muted.


I then updated to the May 2020 Windows 10 Update, and the microphone now stops registering volumes greater than 20% and still mutes itself.


I spoke with around 5 Get Help advisors - I went all the way from uninstalling / installing to doing sfc /scannow. Nothing has worked so far. Checked for malware as well.


Two things I noticed were that it states on the microphone events tab - "Device not migrated" multiple times. Support didn't know what to do. I have an LG laptop so I cannot download audio drivers from their site.


Any advice?

:)

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

Microphone Issue

Hi
Mateviar,

Upon analyzing the details you have provided, it is possible that the issue is with the
hardware
or the
device
itself. However, we need to make sure that is the case. To isolate this matter, we have some questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried using the microphone to another PC?
  
• 
  What are the troubleshooting steps have you done so far?
  

We suggest that you run the
Hardware and Device Troubleshooter. To run the
Troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to run the
  Troubleshooter.
  

Update us on how it goes.

Regards.

 

Tiamat 7.1 microphone issues.

Hello Nicolas,

Thank you for posting your query on Microsoft Community.

With the issue description, I understand that your “Microphone is not working fine in Windows 10”. I will certainly help you in getting this fixed. I would appreciate if you could help me with more information

• What troubleshooting steps did you perform to fix the issue?
• What is the make & model number of the computer?
• Are you facing issues while recording the voice or while hearing the voice using this microphone?

There might be several reasons because of which the Microphone is not working properly on Windows 10 operating system. To diagnose the issue, I would suggest you to try the following methods and check if the issue persists.

Method 1: I would suggest you to run Recording
troubleshooter as it checks for common problems with audio devices installed/connected with the computer.

• Open Control Panel. In the search box, type
  troubleshooting
• Click on view all in the left pane
• Run the Recording troubleshooter
• If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Try method 2, if the issue persist



Method 2:
Please make sure that the microphone is not disabled.

a. Right click on the volume icon and select Recording devices.

b. Now, Right Click on an empty space and select,Show disconnected devices and
Show disabled

devices.

c. Make sure that the Microphone is not disabled.



Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.