Windows 10: sfc and dism don't complete successfully

Discus and support sfc and dism don't complete successfully in Windows 10 Performance & Maintenance to solve the problem; Hi, recently on my pc I have added a new ssd drive, moved the os to such drive, reorganized the partitions among ssd and hdd, moved files and programs... Discussion in 'Windows 10 Performance & Maintenance' started by gygabyte017, Aug 2, 2016.

  1. GYGABYTE017
    gygabyte017 Win User

    sfc and dism don't complete successfully


    Hi,
    recently on my pc I have added a new ssd drive, moved the os to such drive, reorganized the partitions among ssd and hdd, moved files and programs accordingly, changed some drive letters. Everything seems to work fine, however when I try to check windows health something seems wrong (I translated the output):

    dism /online /cleanup-image /restorehealth
    Code: Version: 10.0.10586.0 Image Version: 10.0.10586.0 [==========================100.0%==========================] Error: 1392 Directory or file is damaged and unreadable. Log: C:\WINDOWS\Logs\DISM\dism.log[/quote]
    sfc /scannow
    Code: Starting system analysis. Please wait. 38% completed. Windows resources protection: unable to execute the requested operation.[/quote] So it seems that there are something really wrong but I have no idea about what is happening.

    Could you help me to figure out what's wrong and restore Windows health?

    Thanks.

    :)
     
    gygabyte017, Aug 2, 2016
    #1
  2. 145 I. Q.
    145 I. Q. Win User

    Windows v.1073

    redux

    sfc: Windows Resource Protection did not find any integrity violations

    DISM version: 10.0.15063.0

    image vversion: 10.0.15063.0

    DISM....../scanhealth: no component store corruption detected. the operation completed successfully

    DISM....../ restorehealth: the restore operation completed successfully. the operation completed successfully.
     
    145 I. Q., Aug 2, 2016
    #2
  3. YAXIMIK
    yaximik Win User
    Windows 10 right click Start menu does not work after 1607 upgrade (still cannot resolve)

    Thanks.

    sfc /scannow reported no issues

    DISM /Online /Cleanup-image /Scanhealth No component store corruption detected.

    The operation completed successfully.

    DISM /Online /Cleanup-image /checkhealth

    No component store corruption detected.

    The operation completed successfully.

    DISM /Online /Cleanup-image /Restorehealth

    The restore operation completed successfully.

    Nothing changed, the same behavior
     
    yaximik, Aug 2, 2016
    #3
  4. AXE0
    axe0 New Member

    sfc and dism don't complete successfully

    Hi gygabyte017,

    Could you upload the disk log please *Smile
    If it is too large, try to zip it or upload it to a 3rd party uploader and post a share link in your next reply.
     
    axe0, Aug 3, 2016
    #4
  5. GYGABYTE017
    gygabyte017 Win User
    Thank you, I've attached the log file for both sfc and dism. (if needed please consider only log lines relative to 03/08/16) logs.zip
     
    gygabyte017, Aug 3, 2016
    #5
  6. AXE0
    axe0 New Member
    Let's try something *Smile
    1. Please follow this post and download the tool.
    2. Please go to this link and download setup media
    3. When downloaded, mount the setup media
    4. Open the tool as administrator, else the tool won't work, and choose option 3
    5. There are 2/3 other options from which you can choose after choosing option 3, I let this choice up to you
    6. Let it finish, it may take a few hours depending on how big the problem is
     
    axe0, Aug 3, 2016
    #6
  7. GYGABYTE017
    gygabyte017 Win User
    Did it, same error and same message as before (1392) (after option 3 I choose option 1 recommended (attachment dism1.txt), then I retried with option 0 (attachment dism2.txt)).

    Thank you
    dism1.txtdism2.txt
     
    gygabyte017, Aug 3, 2016
    #7
  8. AXE0
    axe0 New Member

    sfc and dism don't complete successfully

    axe0, Aug 3, 2016
    #8
  9. GYGABYTE017
    gygabyte017 Win User
    I'm not sure, since this is a windows reinstall will I have to recustomize all the windows settings after that? Is there maybe a less invasive fix? Btw in your opinion what are those log errors related to?

    I tried also to upgrade win10 to the anniversary upgrade, hoping that it would have fixed some problems, but in the middle of the installation I got a rollback so I'm back to start.
     
    gygabyte017, Aug 3, 2016
    #9
  10. AXE0
    axe0 New Member
    Whenever you upgrade or reinstall Windows you of course need to reconfigure all customizations.

    The SFC was talking about not knowing the Windows folder what is not a good sign, there were many logs related to file corruption but I do not know a way to manually fix it as I'm not a specialist in Windows Update.

    How old is your current installation? Moving the OS to a different drive is not reinstalling or something FYI.
    I would like you to run chkdsk




    sfc and dism don't complete successfully [​IMG]
    Diagnostics Test
    sfc and dism don't complete successfully [​IMG]
    HDD TEST
    *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
     
    axe0, Aug 3, 2016
    #10
  11. GYGABYTE017
    gygabyte017 Win User
    *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums Hi, I tried chkdsk on every partition and it showed no errors... So I took your advice to try the "Repair Install" and it worked perfectly, all problems are gone and after that I succeeded in upgrading to the "Anniversary Update".

    Thank you very much!

    (Unfortunately however, as side effect, I had to re-set most of windows settings and reinstall some drivers like audio and video)
     
    gygabyte017, Aug 7, 2016
    #11
  12. AXE0
    axe0 New Member
    You're welcome *Smile

    That's something many have to deal with, but it is a one-time thing fortunately *Smile
     
    axe0, Apr 4, 2018
    #12
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sfc and dism don't complete successfully

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