Windows 10: Shared drive is not mapping

Hello,We have created couple of users in AD what is happening now is that we are unable to map the shared drive. When we try to map the network drive it ask for credentials but correct user name/password entered but it says username or password incorrect. Is anyone able to assist please?Thank you?

:)

 

Permission issue, shared drive Windows 10.

Hi,

Thank you for writing to Microsoft Community Forums.

We can understand your concern. However, we would need some more information regarding the issue.

1. May I know the exact error message?
   
2. Have you shared all hard drives or any particular folder within the particular hard drive?
   

Since you have mentioned that you are getting error related to permission issue, please refer to the troubleshooting steps provided by “Azee N” dated June 2nd 2010 on
Providing permission to drive and try
providing permission to the drive.

If the issue still persists, we would suggest you to follow the steps mentioned below to re-map the drive.

1. Disconnect the drive by right click on the drive and select disconnect (if the drive is mapped).
   
2. Then re-map the drive by referring to Map a network drive
   and check if it resolves the issue.
   

Regards,

 

Connecting NAS - mapping of drives  

Ok,

If you want, we can do a step by step troubleshooting of your current situation:

If you are able to ping your Machine and it responds.
Code:

Try to view if your NAS appears on the Network List:
Code:

If Your NAS appears on the list, try to view it:
Code:

The available shares will be listed there.

Then Try to List the content of one of the directories:
Code:

This should list the content of the directory,

If all this works Try to map a drive on one share:
Code:

Pls reply with the "response" of the first "encounter" of a non positive output.

This exercise should reveal if you have a Network or Protocol or Cipher or Authentication problem.

 

cannot open files on network shared drive

Is the remote shared folder mapped? Do you have a drive letter assigned to it?
I'd suggest calling the software developer and asking them.