Windows 10: Shift + C key is not typing C in upper case

An earlier closed discussion of this problem reached no solution.Situation: Windows 10 Home Asus Zenbook Flip 15Problem: Shift + C key is not typing C in upper case; it produces nothing, not even a space The problem occurs with either SHIFT key All other capital letters print properly with SHIFT Problem persists with use of two different external keyboards and with on-screen keyboard Windows is up-to-date Keyboard troubleshooter finds no problem. Third-party apps do not allow programming a key combination to itself

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Shift + C key is not typing C in upper case, but it types C>

Shift + C key is not typing C in upper case, but it types C>. This happens with the right shift key. Left shift key works fine.

 

Shift + C key is not typing C in upper case

Why Shift + C does not work. All other key combinations work just fine. This is windows 10 on Dell 5400 laptop. Using caps lock to type upper case C. would like to use Shift key to type the upper case C

***Original title: Why Shift + C does not work. All other key combinations work just fine.***

 

Shift + C key is not typing C in upper case

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to use Shift + C key, to type C letter in upper case.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• Does this issue occurs on using both the shift keys?
  
• Did you check if this issue occurs using and external keyboard? To eliminate hardware issue.
  
• Are you aware of any changed on the PC, prior to this issue?

Meanwhile, we would suggest you to perform these steps and check if that helps.

1. Press Windows + I to launch Windows
   Settings
   
2. Click on Updates & Security and select
   Troubleshooter from the left pane
   
3. Select Keyboard and click on
   Run the troubleshooter
   
4. Follow the onscreen instruction and later restart the PC to check

Also, you may try running the keyboard diagnostics tool from Dell website for the model you are using:
Custom Component Test (go to Custom Component Test and choose
"Select individual components" and choose Keyboard to run the diagnostics)



We await your response.



Aditya Roy

Microsoft Community – Moderator