Windows 10: Short DST failure, computer refusing to boot

Product name: HP All-in-One 22-c0xxSystem: Windows 10 64-bitBought in 2018Hi, recently my computer has been refusing to boot up and it always gets stuck on the HP logo along with the spinning circle for hours. It didn't have this problem until just a few days ago. I ran a system quick test and it said the "Hard Drive Short DST Check" had failed failure ID: PLKRWX-950B1C-GXPS3G-60VB03, product ID: 4DU42EA#ABU, Hard Drive 1. I read that this is due to the hard drive being damaged and I would have to buy a new one. The thing is I have many files I need to recover from the computer first but I

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Hard drive short dst check failure.

So my comput I would constantly say preparing for automatic repair then get stuck on a black screen forever. İ powered it on and immediatly pressed down on esc. This took me to a page were i pressed system diagnoistic. After thag i tested mt hard drive
and said this. Hard drive smart check: passed.and it also says hard drive short dst check : failed. And it has a long failure code at the bottom

 

Hard Drive Short DST Check Failed

Welcome to our forum Jill.

I'm sure not a expert on H.P. computers. I did find this and I hope it will help you.

Short DST Failed! Disk Self Testing | Gillware Data Recovery

Jack

 

dst failure

Hello mannubains,

This is Will C an Independent Advisor and I will be happy to help you. DST Failure or Disk Self Test Failure indicates a failing hard drive. You would eventually need to get that replaced.

I suggest backing up your important files and performing a reset on your computer and check if you still encounter the same error. Because if you do, it really means your computer's hard drive has already gone bad.

The link below shows recovery options in Windows 10 and Reset your PC is the first part of it.

https://support.microsoft.com/en-us/windows/rec...

Hope this helps, Have a great day.