Windows 10: should a month old laptop have a drop in battery capacity like this.--

should a month old face battery capacity drop issue

:)

 

Battery capacity rapid drop

I have a 4-month-old MSI Modern laptop with core i3 10110u 128Gb storage 8Gb ram. Very much base model type business laptop. I noticed recently my battery life was significantly less than it was the first month or so.

Doing a battery report I noticed full capacity was now 31Wh vs new was 39Wh. MSI support suggested doing a battery calibration which I did, but another report after that showed the same loss of capacity. Now I am starting to think maybe the battery is defective, or is not charging discharging correctly? What are the criteria for the PC maker to determine the battery needs to be replaced under warranty.

 

Battery capacity rapid drop

Hello Jescott418,
I am Jaspreet Singh.
The criteria is usually how much the full charge capacity is for the battery i.e. how much charge it can store as compared to a new one.
Going by the fact that your device is just 4 months old and has 79% capacity of a new battery there is a defect and I would recommend getting it replaced under warranty.

 

Battery percentage jumps erratically on an 8 month old Lenovo Y720 laptop

My laptop has been acting very strange the last few weeks. It is about 8 month old.

I have conservation mode turned on, which means it does not charge above 60%. However lately when I am using it, it will go down to about end thirties (like 39%) and suddenly begin to turn off, not turn off immediately but like when it goes into sleep mode. Then I plug in the charger and the battery is suddenly 0%, fully drained.

So it jumps from around 40% to 0% in an instant. Uptime is usually around 1 hour and 10 minutes on battery, where it normally would be above 2 and a half hours. If I only charge the battery to something under 40%, like 15%, it will not turn off.

I have made a battery report in windows, notice how at the end today it is 37% then suddenly it turns off.
The report is very long so I took a picture of the important part.





OBS:
The report also says that the design capacity is 57.000 mWh and current capacity is 49.740 mWh