Windows 10: Should Microsoft be liable for the update that broke so many computers?

Discus and support Should Microsoft be liable for the update that broke so many computers? in Windows 10 Software and Apps to solve the problem; I have just gotten my computer back up and running after 5 days thanks to the most recent update. It blue-screened my computer and fried my SSD in... Discussion in 'Windows 10 Software and Apps' started by John Morey1, Aug 31, 2023.

  1. Should Microsoft be liable for the update that broke so many computers?


    I have just gotten my computer back up and running after 5 days thanks to the most recent update. It blue-screened my computer and fried my SSD in addition to other things. It mostly has affected processors but it did some damage all the same. I have 2 other friends who had to fully format and reinstall as well. Has Microsoft taken any responsibility and should they be liable for it? I ended up replacing my SSD but the cost of lost time and the pain that having to troubleshoot this is annoying. It has affected enough people that Microsoft needs to do something to make this right because it's a

    :)
     
    John Morey1, Aug 31, 2023
    #1
  2. dalchina Win User

    Update Broke Computer Need Help!

    Windows 10 Upgrade
    According to this list, your PC isn't on Acer's approved list for Win 10. Could you check that?

    This is an older PC which came with Win 7. Have you ever clean installed Win 10 on it?

    • AMD Athlon II X2 255 Dual Core Processor
    • Windows 7 Professional
    • 2GB DDR3 RAM
    • 320GB HDD
    • DVD Rewriter
    • Integrated Graphics
    • PS.VB1E3.082

    We can only proceed step by step.

    So chkdsk and SFC /Scannow are ok. But any attempt to reset your PC or run DISM fails.

    Is this what you tried? I'm not 100% clear what the above means. Clean install or this procedure?
    Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    If you tried this, it's possible it failed as you need (it seems) some 500Mb of unallocated space on your hard disk.
     
    dalchina, Aug 31, 2023
    #2
  3. MisterEd Win User
    Latest updates broke windows shares... Argh!

    I gave up long ago trying to solve that problem. Instead I have created shortcuts to access each computer on my network. As long as the computer is turned on and awake I can always access it this way.

    Step 1: Create folder on desktop call My Network


    Should Microsoft be liable for the update that broke so many computers? 387398d1626976309t-latest-updates-broke-windows-shares-argh-mynetworks1.jpg


    Step 2: In that folder create shortcuts to each computer on network.
    Note each computer must be turned on and awake to create the shortcut to it.


    Should Microsoft be liable for the update that broke so many computers? 387399d1626976309t-latest-updates-broke-windows-shares-argh-mynetworks2.jpg
     
    MisterEd, Aug 31, 2023
    #3
  4. Should Microsoft be liable for the update that broke so many computers?

    Windows 10 update broke my computer?

    One of the possible reasons why your PC fails to boot into normal mode are broken components on the boot configuration data of your system. To isolate your concern, we suggest that you perform the following steps to trigger Safe Mode through the Windows
    Recovery Environment (WinRE) option. To do this, follow the steps below:

    • Improper shutdown process
    • Turn on your computer. When the Windows logo is visible, unplug the power source of your computer. Perform this step three times.
    • On the fourth time that you turn on your computer, just simply wait for the Windows Recovery Environment (WinRE) window to appear.
    • On the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings and click Restart.
    • Once your computer restarts, you will see a list of options. Press the F4 key to start your computer in Safe Mode.

    We also recommend that you perform a system restore after booting in safe mode. This option takes your PC back to an earlier point in time. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore
    point was made. To do this, follow the steps below:

    • In the Search box, type Control Panel and press Enter.
    • On the upper-right window, under View by, click Category and select Large icons.
    • Search Control Panel for Recovery.
    • Select Recovery > Open System Restore > Next.
    • Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

    Let us know if the solution above works for you.
     
    Melowin Mar, Aug 31, 2023
    #4
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Should Microsoft be liable for the update that broke so many computers?

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