Windows 10: Showing my Microsoft Surface book not compatible for Windows 11 Update

OnkarBakshi · Jan 16, 2022

Hi All,I was going through the list of supported CPUs and my CPU is in supported CPU list but PC health app keep on saying that the CPU is not supported. It is blacking my Windows 11 update:Windows Version: Windows 10 20H2Processor IntelR CoreTM i7-6600U CPU @ 2.60GHz 2.81 GHz Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

:)

Brink · Jan 16, 2022

New Surface Book 2 firmware versions for Windows 10 - Oct. 11

Improvements and fixes in the update

The following updates are available for all Surface Book 2 devices running Windows 10 April 2018 Update, version 1803 or greater:

[table][tr][td]Windows Update History Name[/td] [td]Device Manager Name[/td] [/tr] [tr][td]Surface – System – 1.75.139.0[/td] [td]Surface Base 2 Firmware Update – Firmware

1.75.139.0 improves battery stability.

[/td] [/tr] [tr][td]Surface – Firmware – 182.1004.139.0[/td] [td]Surface System Aggregator – Firmware

182.1004.139.0 resolves an issue where the CPU will throttle down to .4GHz, and improves battery stability.

[/td] [/tr] [tr][td]Surface – Firmware – 389.2837.768.0[/td] [td]Surface UEFI – Firmware

389.2837.768.0 resolves an issue where the display adapter disappears from Device Manager.

[/td] [/tr] [/table]

Known issues and additional information about Surface Book 2

We are listening. Quality is a top priority, and we want to keep you informed about issues impacting customers. The following is a known issue:

[table][tr][td]Symptom[/td] [td]Workaround[/td] [/tr] [tr][td]The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU. Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Windows 10 May 2019 Update (version 1903), some apps or games that need to perform graphics intensive operations may close or fail to open. To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs, preventing them from being offered the Windows 10 May 2019 Update (version 1903), until this issue is resolved. Affected platforms:

Client: Windows 10 May 2019 Update (version 1903)

[/td] [td]Workaround: To mitigate the issue, if you are already on Windows 10 May 2019 Update (version 1903), you can restart the device or select the Scan for hardware changes button in the Action menu or on the toolbar in Device Manager. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Next steps: We are working on a resolution and will provide an update in an upcoming release.[/td] [/tr] [/table]
Click to expand...

Source: https://support.microsoft.com/en-us/...update-history

Brink · Jan 16, 2022

Updates for Surface Pro and Surface Book - Feb. 13

We've released new driver and firmware updates for Surface Pro (Model 1796), Surface Pro with LTE Advanced (Model 1807) and Surface Book devices with Windows 10 Version 1703 (Creators Update) or above. On Surface Pro and Surface Pro with LTE Advanced devices these updates include new Surface System Aggregator firmware. On Surface Book devices these updates include new drivers for Surface Integration and Surface Embedded Controller Firmware.These updates improve system stability and on Surface Book devices provide improved battery reliability.

These updates are available currently via Windows Update only and will be announced separately when made available from the Microsoft Download Center.

Surface Pro (Model 1796):

Surface System Aggregator Firmware (v233.2099.256.0) improves system stability.

Surface Pro with LTE Advanced (Model 1807):

Surface System Aggregator Firmware (v233.2102.1.0) improves system stability.

Surface Book:

Surface Embedded Controller Firmware (v90.2098.256.0) improves system stability.

Surface Integration (v1.1.339.1) improves battery reliability.

Click to expand...

Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

See also:

Surface update history

Download drivers and firmware for Surface

Brink · Jan 16, 2022

Updates for Surface Book and Surface Pro 4 - April 5th 2017

Today we’ve released updated drivers for Surface Book and Surface Pro 4. These include new driver updates for the Surface System Aggregator, Surface Integration, and the Intel(R) Precise Touch Device on Surface Book with the Windows 10 Creators Update installed, and Surface System Aggregator, Surface Integration, and the Intel (R) Precise Touch Device on Surface Pro 4 with the Windows 10 Creators Update installed. These updates resolve screen brightness issues when the device comes out of sleep, provide improvement to system stability, and adjust system hibernation defaults.

For Surface Book, the updates are available in MSI and ZIP format from the Surface Book Drivers and Firmware Page in the Microsoft Download Center. Click Download to download the following files:

SurfaceBook_Win10_15063_1701600_0.msi

SurfaceBook_Win10_15063_1701600_0.zip

For Surface Pro 4, the updates are available in MSI and ZIP formats from the Surface Pro 4 Drivers and Firmware Page in the Microsoft Download Center. Click Download to download the following files:

SurfacePro4_Win10_15063_1701601_0.msi

SurfacePro4_Win10_15063_1701601_0.zip

For your reference, here is a full list of the driver versions that are updated in this release and the improvements they provide:

Surface Book:

Surface System Aggregator Firmware (v90.1610.256.0) resolves screen brightness issue when devices come out of sleep.

Intel(R) Precise Touch Device (v1.2.0.83) improves system stability and performance.

Surface Integration (v1.1.328.0) adjusts system hibernation defaults.

Surface Pro 4

Surface System Aggregator Firmware (v103.1610.256.0) resolves screen brightness issue when devices come out of sleep.

Intel(R) Precise Touch Device (v1.2.0.83) improves system stability and performance.

Surface Integration (v1.1.121.0) adjusts system hibernation defaults.

Click to expand...

Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface

See also:

Microsoft Surface Book update history | Surface firmware updates

Microsoft Surface Pro 4 update history | Surface firmware updates

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