Windows 10: shows 213 gb storage when its actually 512

PLS HELP

:)

 

Storage showing as double the actual SSD size

Running Windows 10 Home 20H2 (Build 19042.964) on an AMD based Windows Surface Laptop 4 with 512GB SSD.

Even though it has a 512GB SDD as confirmed by both disk management and file explorer, settings -> system -> Storage reports the size as 951GB! I have searched but struggling to discover how to get it to report the real size.

Per the image below it shows

• 553GB used - bigger than the size of the SDD
  519GB in system & reserved

System and reserved breaks down per this screenshot




Have tried various options including disk cleanup, SFC and DSIM to get it to report the correct size but to no avail. Any suggestions on how to correct this much appreciated?

 

Storage showing as double the actual SSD size

many thanks for the suggestions. I have looked through and sadly none help. I have even does a fresh windows install (keeping data).

Searches for the problem show many hits but most are where the total storage size is correct but there is high use of the storage. The problem here is the storage size in settings shows as double the size of the C partition. I have found a few hits but no solution so hoping there may be some other suggestions here?

 

Why is my hard disk is showing a capacity of only 27 GB when there are 512 GB?

I have a Zenbook Flip 15 that's been running on Windows 10. Microsoft rolled out a Windows 11 update for the laptop. It crashed the computer, I worked with Microsoft support to try several things to fix it, but ultimately the only way to repair it was to do a clean install. I made the USB, but it wouldn't show the drive. I found out on the Asus support website that that's a problem sometimes, so I followed the Asus Support instructions when the drive wasn't coming up and completed the clean install.

Now I'm having two issues and I haven't been able to find any way to resolve them on either the Asus support site, the Microsoft one, or any blogs, etc.

Problem 1: The hard disk is showing a capacity of only 27 GB when there are 512 GB. The computer is still mostly usable, but there are system updates that won't install and software I can't download because the computer thinks the storage is full. The missing GBs don't show up in Disk Management as unallocated space. They don't show up at all, just the 27GB.

Problem 2: Every time the computer starts up there's a message on the screen that reads "abnormal status reported by rapid storage technology UEFI driver."

I don't know if these are related but any help would be much appreciated!