Windows 10: Shutdown BSOD

Discus and support Shutdown BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello -- If I shutdown my computer using Start > Shutdown, I get at least one BSOD during the next boot-up; however, no BSODs occur if I use the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Taurean75, Nov 26, 2015.

  1. TAUREAN75
    Taurean75 Win User

    Shutdown BSOD


    Hello --

    If I shutdown my computer using Start > Shutdown, I get at least one BSOD during the next boot-up; however, no BSODs occur if I use the physical power button.


    The error is "Interrupt Exception Not Handled," and since it occurs during boot-up, nothing gets logged in Event Viewer.


    Windows 10 Pro TH2 x64.


    What could it be?

    :)
     
    Taurean75, Nov 26, 2015
    #1
  2. JOHNQJX
    johnqjx Win User

    Windows 10 BSOD after every shutdown/restart: KMODE EXCEPTION NOT HANDLED

    Hi,

    I am getting a recurring problem whereby my PC will go into a BSOD whenever I shutdown/restart it. I have tried clean boot and booting in safe mode, but it stills goes into a BSOD when I shutdown/restart. It is extremely frustrating.

    Any help is greatly appreciated.

    -John
     
    johnqjx, Nov 26, 2015
    #2
  3. AMORIE
    Amorie Win User
    DRIVER_VERIFIED_DETECTED_VIOLATION and other BSOD errors on Windows 10.

    I understand that a clean boot isnt the source of the bsod, I have now done 3 fresh installs. Also turning off fast startup I doubt will fix the issue. Since it doesnt affect restart. Whether I restart or completly shutdown i have a high chance of BSOD.
    Ive gone days without out a BSOD if i never shutdown or restart my computer. the moment I do shortly after I BSOD.

    Thanks for the response, ill try it out the fast startup change.
     
    Amorie, Nov 26, 2015
    #3
  4. AXE0
    axe0 New Member

    Shutdown BSOD

    Hi Taurean75,

    Welcome to the 10forums.

    Using the physical button to shutting down your system could corrupt your system, because it is doing stuff and you're suddenly interrupting it. I understand you don't want a bluescreen, but I wouldn't recommend to use the physical button for shutting down this way.


    Shutdown BSOD [​IMG]
    Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

    Does this crash also occur when you restart your system instead of shutting it down?

    For the logging problem, please try following.




    Shutdown BSOD [​IMG]
    Diagnostics Test
    Shutdown BSOD [​IMG]
    System File Check
    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again
    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
     
    axe0, Nov 26, 2015
    #4
  5. TAUREAN75
    Taurean75 Win User
    Restarts work fine. And the power button is assigned to soft shutdown, not hard shutdown.

    I'll do the scan and report back.
     
    Taurean75, Nov 26, 2015
    #5
  6. TAUREAN75
    Taurean75 Win User
    This time, a restart caused an BSOD with IRQL_NOT_LESS_OR_EQUAL error. No dump files however.

    Scans produced no errors.
     
    Taurean75, Nov 26, 2015
    #6
  7. AXE0
    axe0 New Member
    Please make a screenshot of your bluescreen settings and post it.
    Please make sure the Windows Error Reporting Service is set to manual.
    Search "services.msc" (without quotes) > search "Windows Error Reporting Service" service > right click this service and check the startup type.Please make sure your not using any cleanup method or program, they remove the dumps.
    Please make sure your pagefile is properly configured
    Virtual Memory Paging File - Change
     
    axe0, Nov 26, 2015
    #7
  8. TAUREAN75
    Taurean75 Win User

    Shutdown BSOD

    Where can I find that?
     
    Taurean75, Nov 26, 2015
    #8
  9. AXE0
    axe0 New Member
    axe0, Nov 27, 2015
    #9
  10. TAUREAN75
    Taurean75 Win User
    Thanks for your help. I had to reinstall Windows, and it's pretty okay now.
     
    Taurean75, Nov 30, 2015
    #10
  11. AXE0
    axe0 New Member
    I'm sorry to hear the middle part, but also glad to hear the end part *Smile
     
    axe0, Nov 30, 2015
    #11
  12. TAUREAN75
    Taurean75 Win User
    Taurean75, Nov 30, 2015
    #12
  13. AXE0
    axe0 New Member

    Shutdown BSOD

    That is way beyond my expertise, I'm limited with drivers and hardware problems *Sad
    This is the reason why at home they call me the 'software guy'.
     
    axe0, Apr 5, 2018
    #13
Thema:

Shutdown BSOD

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