Windows 10: Shutdown Button Delay & Long Shutdowns

Hello,

I've been researching this issue I'm experiencing but I haven't come across anything that has helped.

Issue:
Click on the start menu > Power > Shutdown.
Computer does not immediately shut down. I can continue to do tasks for about 30seconds.
The computer suddenly switches over to the "Shutting Down" screen with green/blue/<color> background.
The computer takes several minutes to shut down.

I have attached a screenshot of Event Viewer logs for Microsoft/Diagnostics-Performance/Operational filtered to Event ID's 200-299 (Shutdown).




I have also run a sfc /scannow but there were files that Windows was unable to fix.




I'll include the log files as a zipped attachment if it helps.

I've also tried performing a clean boot described in this article with no success:
https://support.microsoft.com/en-us/kb/929135

I'm unsure what to do at this point. Please help.

:)

 

Restarting/Shutdown Nokia Lumia Windows phone without Power button

Nokia Lumia Windows Phones. If Power Button is faulty (not works) is there an APP to shutdown or restart the Phone?

PS even logging to DOS will do so long as can use the 'Restart' and 'Shutdown' commands (which I tried & the phone has very limited range of commands available to use)

Please help.

 

Hello could you tell me what is user32 event 1074, could you please help, i would like to disable this User 32

Hi Michael,

Thank you for the reply. We apologize for the delay in the response.

The User32 1076 event is written when the first user with shutdown privileges logs on to the computer after an unexpected restart or shutdown and supplies a reason for the occurrence. An unexpected restart or shutdown is one that the system cannot anticipate,
such as when the user pushes the computer's reset button or unplugs the power cord.

Hope this information is helpful.

Thank you

 

Why not right click start button
Then scroll down to Shut down or sign out
Then click > then Shut down
The orange screen comes up
Then goes blank
Doing mine that way it shuts down in about 30-60 seconds completely

 

Romeiro,
About sfc found corrupt files but unable to fix......................

In the same Command Prompt (Admin) windows, copy and paste this command...........

dism /online /cleanup-image /restorehealth

> press Enter.
Again it will take some time.
When finished, it will give you a report.

Note : you might get an error message that " Source files could not be found ".
If so, please use this method...........................

You need the Install.wim which can be obtained by downloading the ISO from Tech Bench.


https://www.microsoft.com/en-us/soft...load/techbench

Once you have the iso downloaded, right click at the ISO > click Mount > leave it there
Then open the elevated command prompt and copy and paste this................

Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

Note : H is the drive where the iso is mounted. Change it if your driver letter is different.

When it is completed, you should get the report that the operation is successful.
Now run the sfc /scannow again. It should be ok this time.

 

I'll give it a shot. Thanks.

 

Hey Davidhk,
Thank you for this solution to sfc corrupt files. I'll give it a shot next time I'm home.
Thanks!