Windows 10: Sign-in error after Windows 11 Pro factory reset

I have been using Windows 11 Pro on a refurbished Dell Latitude-5490 i7 8th Gen with 16GB RAM & 512 GB SSD for the last 5-6 months. Recently, I decided to reset my PC to its factory settings to remove all the data stored in it. However, after the reset, Windows asked me to choose my region, keyboard layout, and network and then checked for updates. Next, I received a prompt asking me to set up the PC for work or school, but since I don't have a work account, I researched this error. I found a helpful video where the guy was also resetting his PC, and he received two options after choosing

:)

 

SURFACE PRO 3 RESET TO FACTORY DEFAULTS PROBLEM

The camera caused a system freeze every time it was activated so I thought why not restore.

• I attempted to reset my Surface Pro 3 to Factory defaults.
• The Surface Pro made it to 1% then crashed.
• Now it is in a reboot loop.

I have tried several times and now it gives an "Unable to reset your PC. A required drive partition is missing" error.

Do you have any suggestions on how to make it work again?

 

Factory Reset for Surface Pro 3

My first post, so be gentle!
Just got an oldish Surface Pro 3 and I would like to do a 'factory reset'

I'm trying to add an attachment




If I have uploaded the disk management image correctly, there seem to be more partitions than I was expecting!
Would anyone like to suggest what the previous owner(s) have done?
Also where (which partition) , and how would I go about a factory reset.

Please let me know if this post is in the wrong area and if I've broken any rules or conventions.
Cheers
Jack

 

factory reset

Hi,

There shouldn't be an issue singing in to your computer after performing a factory reset. What's odd is that the error message "Your account has been disabled" is showing up. However, we suggest that you provide us a screenshot of the signing
in page with the said error message. It's for us to determine what would be the steps that we need to isolate your concern.

We're looking forward to your response.