Windows 10: Sign in error message from my old company laptop

Discus and support Sign in error message from my old company laptop in Windows 10 Gaming to solve the problem; I bought the laptop dell precision 5560 from the company I worked for and that closed his doors last year.So far, everything worked fine using the same... Discussion in 'Windows 10 Gaming' started by Yllan Benoliel, Feb 2, 2025.

  1. Sign in error message from my old company laptop


    I bought the laptop dell precision 5560 from the company I worked for and that closed his doors last year.So far, everything worked fine using the same old company user account.Today, I got this message at the sign in screen:"You can't sign in with this account. Try a different account.". I tried password or pin but none of them logged in.I do not have another user account defined on this computer, but only other emails account defined within the old company user account.I tried to sign in through "other user" using one of these accounts without any luck.Please help.

    :)
     
    Yllan Benoliel, Feb 2, 2025
    #1
  2. jimhoyle Win User

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Feb 2, 2025
    #2
  3. Windows Update Error Message 0x80070543


    Ya Ya Ya, there's over a hundred threads like this, ...

    Anyway, started getting this error message a few days ago, and done a lot of searching on this error message, apparently it's not, uncommon.

    In particular, the (currently) 4 updates that are being affected are:
    • Update for Windows 10 Version 1511 (KB3173428) - Error 0x80070543
    • Security Update for Windows 10 Version 1511 (KB3172729) - Error 0x80070543
    • Security Update for Adobe Flash Player for Windows 10 Version 1511 (KB3174060) - Error 0x80070543
    • Cumulative Update for Windows 10 Version 1511 (KB3176493) - Error 0x80070543

    The actions I've taken to date are:
    1. Uninstalled firewall program (comodo)
    2. Uninstalled anti-virus (Avast)
    3. Reset the windows update catalog on local machine.

    So the above errors are with the above done.

    What other steps should I be taking to resolve the issue?

    Below is notations for when I actually add to this thread.


    1. Attempted to use the troubleshooter, no dice.
     
    cDreamDancer, Feb 2, 2025
    #3
  4. Mussels Win User

    Sign in error message from my old company laptop

    the witcher demo

    ^ what they said will both work. i suggest updating directX, and in the future please try and list the exact error message... and i want a muffin.
     
    Mussels, Feb 2, 2025
    #4
Thema:

Sign in error message from my old company laptop

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