Windows 10: Sign-in option disabled with no other option available to get on PC

I recently starting to setup a Win10 machine for my son (age 6). I suspect he locked the account attempting incorrect passwords before it was fully setup. I am seemingly unable to unlock the machine now!

This is the behavior I am seeing:

1. After booting, I get the normal splash screen.
2. Any activity dismisses the splash screen and presents a "challenge" prompt (screenshot: https://postimg.cc/BXKdzW29).
3. Entering the proper challenge response, presents the prompt to enter my son's login pin (screenshot: https://postimg.cc/XXhRxNGk)
4. Entering (what I believe) is the correct pin presents a "sign-in option disabled" message. (screenshot: https://postimg.cc/fVQ6nHv3)

Notes:

• I am not given the option to log in with a different account. I was pretty sure I set my own account up as an admin on the machine, but I may not have yet.
• I am not given the option to select "I forgot my pin".
• I am not given the option to login with his password (which I have and have confirmed is working fine logging in at microsoft.com).
• I see no option in family safety console to correct the issue (no issue is reported there).
• I have waited the 2hrs multiple times (left the screen up over night), and the issue persists.

Please help!

submitted by /u/FourShadower
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:)

 

Sign in Option is disabled

Hi, when I was logging into my Pc with my Pin then I an error message came : this sign in option is disabled try witg another sign in option or try after 2 hours.

Sign in options is not showing. If it was showing I would have done with my password but sign in options are not showing.

So i don’t know that what willl happen after two hours. Pls help

 

PIN isn't available and missing it in Sign-in Options setting.

Hi, given that 'Hello' is missing in your sign-in options, that's a useful clue, suggesting searching for

hello missing from sign-in options

will give some useful results

Try the second reply here:
https://answers.microsoft.com/en-us/...5-be21829e1528

Notice this cannot be by group policy:
Enable or Disable Windows Hello Biometrics in Windows 10

 

missing picture password option in sign-in options window, does not appear to exist! PLEASE HELP

I recently reset my pc back to factory default... Before doing this I was able to use picture password as my sign-in option but now, that option is no longer available to me and this poses a big issue for me, personally.

When I go to the sign-in option window, this is the only options I see here:





Yes, everything is fully updated with the latest creators edition and all current windows updates (according to when I attempt to install updates, it says "Your up to date"

I've also performed all the suggestions I found online per the ways to fix this.

here's a run down of all the steps taken:

using the 'run' box I typed in the following:

Step 1:

1. secpol.msc and press Enter.
2. In the left pane of Local Security Policy window, navigate to Local Policies -> Security Options.
3. On the right hand side, double-click on the “Interactive Logon: Do Not Display Last User Name” setting.

Steps 2 & 3 were given to turn off picture password, I wanted to turn it on, so the suggestion to select enabled to turn it off, I chose disabled and instead of a value set at 1, I set it at 0

Step 2:

1. Type gpedit.msc and press Enter.
2. In the left pane of Local Group Policy Editor, navigate to:
   
   Computer Configuration -> Administrative Templates -> System -> Logon
3. In the right pane, you can see a policy named “Turn off picture password sign-in“, double-click on it and set it to Enabled (I selected DISABLED instead). Finally, click Apply / OK and reboot to apply the changes.

Step 3:

Disable Picture Password Sign-in with Register Editor

1. Press the Windows key + R to open the Run box. Type regedit and press Enter. This will open the Registry Editor.
2. Next, navigate to following entry:
   
   HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System
   
   If the System subkey doesn’t exist, you’ll have to create it.
   
3. In right pane, look for an entry named BlockDomainPicturePassword. If it doesn’t exist, right-click on empty space and create a DWORD value and assign name as BlockDomainPicturePassword.
4. Double-click the BlockDomainPicturePassword value and set it to 1. I SET THE VALUE TO 0
   

YES! I RESTARTED PC, NO GOOD! I am still unable to even see PICTURE PASSWORD as a sign-in option in the sign-in options window, per the image above

These are the only steps I've been able to locate to hopefully resolve my issue but none of these has panned out.

I really need some assistance here to resolve this specific issue.

I WANT TO BE ABLE TO SIGN IN USING MY SELECTED PICTURE PASSOWRD, but how am I supposed to do that, if that option is not even available to me? I.e. windows hello face (unavailable on my machine. windows hello fingerprint (also unavailable). windows hello
PIN. and security key. BUT NO PICTURE PASSWORD!!!

Please, can somebody help me fix this?

I've been at this for 3-1/2 days now, attempting to fix it on my own and retrying, retrying and retrying more, the same steps over and over again (because the above steps are the only ones I've found that even remotely addresses my issue, somewhat) and I
feel like I'm about to lose my mind...

thanks