Windows 10: Sign In Pin Unavailable

I have had my pin set up on my laptop since I got it, and all of a sudden, it has stopped working. I get a message saying my pin isn't available and to try restarting my laptop. I have tried that and it doesn't work, and I also am unable to turn off my pin or set up facial recognition through settings, as it says they are both unavailable.

:)

 

Win10/HP Pavillion - PIN "unavailable"

Using Win10 on an HP Pavillion Gaming Laptop

PIN went away. Now when I go into create a PIN I get "Something went wrong. Try again later". The step prior is: Start.>Settings>Accounts>Sign in Options>Windows Hello PIN and it reads "This options is currently unavailable - click to learn more". I
followed the steps suggested, but they don't work

Suggestions?.

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

PIN unavailable at sign in poor guidance

Louie_101 provided guidance that if you get a PIN unavailable message at sign-in (which prevents you from even getting into your computer) that you should go through multiple steps that require you to have access to your computer? The screen says click to set up your PIN again but I end up in the same place.

Please remove these errant instructions and provide some proper guidance.