Windows 10: Sign in problems

Discus and support Sign in problems in Windows 10 BSOD Crashes and Debugging to solve the problem; I've just added a new user to my computer and it said failed to sign in, and now i can't get back to my old account. I really need to get back to it.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mintysharpshooter, Feb 13, 2021.

  1. Sign in problems


    I've just added a new user to my computer and it said failed to sign in, and now i can't get back to my old account. I really need to get back to it.

    Thanks for helping!

    :)
     
    mintysharpshooter, Feb 13, 2021
    #1
  2. dalchina Win User

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Feb 13, 2021
    #2
  3. password sign in

    Hi,

    About your concern with typing the password after being idle, it is actually recommended to activate for security reasons.

    If you wish to disable it, I suggest you to follow the below steps and check if it helps.

    • Go to Settings.
    • Click on Accounts.
    • Click on Sign in options.
    • On the right side, you will see required sign in.
    • Change it to Never.

    Let us know how it goes.

     
    PreciousLeb, Feb 13, 2021
    #3
  4. jimhoyle Win User

    Sign in problems

    How to troubleshoot an error that appears only at Restart or Sign out?

    I get an error pop-up error message not every, but almost every time I Restart or Sign out. It's the screen with blue background and on top of Restart or Sign out text an error window says:

    Explorer.exe - Application error. The instruction at 0x000… referenced memory at 0x000... The memory could not be written.

    Sometimes the error code is just zeros, sometimes random numbers. I have tried so much already to troubleshoot this. For example these did not help in any way:
    • MemTest86+ (no problems)
    • Disabling any Services, Autoruns/ShellExView entries
    • Low resolution mode
    • BIOS settings are fine, no overclocking etc.
    • DISM.exe and sfc
    • etc.

    However, these do make the error go away:
    • End process for explorer.exe before Restart or Sign out
    • Safe Mode
    • Creating a new user profile (almost the same as clean installing Windows, many full days of work)
    • Uninstalling NVIDIA graphics driver (then the card is unusable, of course)
    • Disabling Device Manager / Display Adapters / NVIDIA GeForce GTX 1080

    I already contacted NVIDIA and the graphics driver is not the culprit. Something has gone wrong with the user profile as the same driver works just fine in a new profile (and there's nothing wrong with the driver anyway, it's just the Restart or Sign out process that has a problem).

    What can I do to fix this? One useful thing would be to have a step-by-step procedure for the Sign out. So that it'd ask before continuing to the next step and list what it's doing. Or if I could just disable whatever it does when the error appears.
     
    jimhoyle, Feb 13, 2021
    #4
Thema:

Sign in problems

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