Windows 10: Sign in required: your device is having problems with your work or school account

John Michalakes · Jul 27, 2022

I recently replaced the motherboard on my Win10 laptop. Since then I get "Sign in required: Your device is having problems with your work or school account" pop-ups please see screen shot, below. I've tried clicking the sign-in button and signed in to the account. I've also gone to the aka.ms/accountrecovery link shown on the pop-up and "recovered" the account: basically, reset the password. But the message still keeps popping up. It's hard to predict but it sometimes seems to occur when I'm using the Microsoft Phone Link app. Any ideas? I'd like to get rid of this pop-up message. Thanks,

:)

bokuto-san · Jul 27, 2022

work/school account

everytime i open teams i am required to sign in due to "sign in errors". when i sign in as required, a dialogue box pops up stating that my device has problems with my work/school account and have to sign in again.

instead of having to sign in everytime i use the app, is there a way to stay signed in? what could be the reason as to why my device is having problems with my account? is it a problem on my end or the administrator's end?

Dimphy van Genderen · Jul 27, 2022

Problem with school or work account

Hi there!

I recently switched schools which means my old school account has been deactivated and can no longer be accessed. I can't sign in to this account anymore. Unfortunately, I have forgotten to sign out of this account on my laptop, which means I now get a daily
reminder that there's a "problem with school or work account". The notification is driving me a bit nuts.

However, when I tried to remove the account via Settings > Accounts > Email & App accounts, I am required to sign in to the account before I can remove it. Is there perhaps another way to remove the account that doesn't require me to sign in? Or am I just
going to have to live with the daily reminder?

I hope this is enough information about the problem and I hope someone might have a solution. I hope to hear from you soon!

All the best,

Dimphy

Brink · Jul 27, 2022

Sign-in and sync with work or school accounts in Microsoft Edge builds

A top piece of feedback we’ve heard from Microsoft Edge Insiders is that you want to be able to roam your settings and browsing data across your work or school accounts in Microsoft Edge. Today, we’re excited to announce that Azure Active Directory work and school accounts now support sign-in and sync in the latest Canary, Dev, and Beta channel preview builds of Microsoft Edge.

By signing in with a work or school account, you will unlock two great experiences: your settings will sync across devices, and you’ll enjoy fewer sign-in prompts thanks to single sign-on (Web SSO).

Personalized experiences across devices

When signed in with an organizational account on any preview channel, Microsoft Edge is able to sync your browser data across all your devices that are signed in with the same account. Today, your favorites, preferences, passwords, and form-fill data will sync; in future previews, we’ll expand this to support other attributes like your browsing history, installed extensions, and open tabs. You can control which available attributes to sync, once you enable the feature from the sync settings page. Sync makes the web a more personal, seamless experience across all devices—the less time you have to spend managing your experience, the more time you’ll have to get things done.

Single sign-on across work or school sites

Once you’ve signed in to your organizational account in Microsoft Edge, we’ll use those credentials to authenticate you to websites and services that support Web Single Sign-On. This helps keep you productive by cutting down on unnecessary sign-in prompts on the web. When you access web content which is authenticated with your signed in account, Microsoft Edge will simply sign you in to the website you’re trying to access.

To try this, just navigate to Office.com while signed into Edge with your work or school account. Notice that you didn’t need to sign in with your username and password—you are simply authenticated to the website and can access your content immediately. This also works on other web properties that recognize the organizational account you are signed in to.

How to sign in with your work or school account

To get started with an organizational account in Microsoft Edge, all you have to do is sign in and turn on sync. Just click the profile icon to the right of your address bar and click “Sign In” (if you’re already signed in with a personal account, you’ll have to “Add a profile” first and then sign into the new profile with your work or school account.)

At the sign-in prompt, select any of your existing work or school accounts (on Windows 10) or enter your email, phone, or Skype credentials into the sign-in field (on macOS or older versions of Windows) and sign in.

Once you’re signed in, follow the prompts asking if you want to sync your browsing data to enable sync. That’s it! To learn more about sync, check out our previous article on syncing in Microsoft Edge preview channels. You can always change your settings or disable sync at any time by clicking your profile icon and selecting “Manage profile settings.”

What do you think of sign-in with your work or school account?

We are excited to bring you work/school account sign-in and sync in the Microsoft Edge Insider channels. We hope to make your everyday web surfing experience a breeze. However, we want to be sure that sign-in, as well as all the personalized experiences, actually work for you. Please give sign-in a try and let us know how you like it – or not. If you run into any issues, use the in-app feedback button to submit the details. If you have other feedback about work/school account sign-in or personalized experiences, we welcome your comments below.

Thank you for helping us build the next version of Microsoft Edge that’s right for you.

– Avi Vaid, Program Manager, Microsoft Edge
Click to expand...

Source: Sign-in and sync with work or school accounts in Microsoft Edge Insider builds - Microsoft Edge Blog

See also: Microsoft Edge Insider preview builds are now ready for you to try
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Windows 10: Sign in required: your device is having problems with your work or school account

Sign in required: your device is having problems with your work or school account

Sign in required: your device is having problems with your work or school account

Sign in required: your device is having problems with your work or school account

Sign in required: your device is having problems with your work or school account - Similar Threads - Sign required device

Your PIN is required to sign in

Sign in required: your device is having problems with your work or school account

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"Your PIN is required to sign in."

Your organization requires that you change your PIN message -- NO work or school account...

Your organization requires that you change your PIN message -- NO work or school account...

Your organization requires that you change your PIN message -- NO work or school account...

Your PIN is required to sign in

Log in to your work or school account. Created by your IT department???