Windows 10: Sign in says account doesn't exist, but then why you try to create that account, it says...

Discus and support Sign in says account doesn't exist, but then why you try to create that account, it says... in Windows Hello & Lockscreen to solve the problem; Basically exactly like the question says. I created an account for my child and when I try to sign in it says "That Microsoft Account doesn't Exist.... Discussion in 'Windows Hello & Lockscreen' started by David Book, Jun 29, 2024.

  1. Sign in says account doesn't exist, but then why you try to create that account, it says...


    Basically exactly like the question says. I created an account for my child and when I try to sign in it says "That Microsoft Account doesn't Exist. enter a different account or get a new one." When I click "create one" and put in the same account info *** Email address is removed for privacy ***, it says "*** Email address is removed for privacy *** is already a Microsoft account ..." How is that possible in two consecutive screens?

    :)
     
    David Book, Jun 29, 2024
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Jun 29, 2024
    #2
  3. Zakin Win User
    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Sign in says account doesn't exist, but then why you try to create that account, it says... :(
     
    Zakin, Jun 29, 2024
    #3
  4. Sign in says account doesn't exist, but then why you try to create that account, it says...

    Sign in says Microsoft account does not exist when it does

    Trying to sign in to Microsoft Store. It says that my Microsoft account does not exist. It 100% definitely does. In fact I'm signed into it now as I write this. To double check I just opened a browser and logged in to my account where I can see my applications and subscriptions etc.... I cut and paste my account email from that log in but Microsoft Store still says no. Why is Microsoft sign in so disjointed?
     
    Steve Salmon, Jun 29, 2024
    #4
Thema:

Sign in says account doesn't exist, but then why you try to create that account, it says...

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