Windows 10: Sign in says Microsoft account does not exist when it does

Discus and support Sign in says Microsoft account does not exist when it does in Windows 10 Gaming to solve the problem; Trying to sign in to Microsoft Store. It says that my Microsoft account does not exist. It 100% definitely does. In fact I'm signed into it now as I... Discussion in 'Windows 10 Gaming' started by Steve Salmon, Sep 27, 2022.

  1. Sign in says Microsoft account does not exist when it does


    Trying to sign in to Microsoft Store. It says that my Microsoft account does not exist. It 100% definitely does. In fact I'm signed into it now as I write this. To double check I just opened a browser and logged in to my account where I can see my applications and subscriptions etc.... I cut and paste my account email from that log in but Microsoft Store still says no. Why is Microsoft sign in so disjointed?

    :)
     
    Steve Salmon, Sep 27, 2022
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Sign in says Microsoft account does not exist when it does :(

    Any suggestion?
     
    Teokute, Sep 27, 2022
    #2
  3. WallyX Win User
    Sign in with a Microsoft account instead

    I do in fact have an existing Microsoft account and if I go directly to Microsoft, everything works. The problem is clearly at Step 7 of the process of, "Sign in with a Microsoft account instead." I don't know why this is happening.
     
    WallyX, Sep 27, 2022
    #3
  4. Sign in says Microsoft account does not exist when it does

    sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Sep 27, 2022
    #4
Thema:

Sign in says Microsoft account does not exist when it does

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