Windows 10: Sign-in screen does not show my administrator user profile,. Additionally, guest profile...

Windows 10I have had single user administrator on my machine for couple years now. Two days ago 10/08/2023, I added a guest user with the following steps:1 Control Panel\User Accounts\User Accounts\Manage Accounts 2 Add new user in PC settings3 Add account4 I don't have this person's sign-in information5 Add a user without a Microsoft account6 On page titled - Create user for this PC; I added the user name and passwordI then proceeded to reboot;, but now my previous administrator profile does NOT show in the sign-in screen

:)

 

Administrator account, error message: "The user profile service failed the sign in. User profile cannot be loaded" Windows 10.

Hi Amy,



Thank you for posting your query on Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble this has caused.



I suggest you to sign out from the current user account, restart the system and login to the either administrator account or the Microsoft account to check, if that helps.



Also, I suggest you to install any pending updates on the system to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Occasionally, Windows might not read your user profile correctly, such as if your antivirus software is scanning your computer while you try to log on. Before you follow the methods given in the suggested article, try restarting your computer and logging
on with your user account again to resolve the issue.


Let’s try to refer to the suggestions provided by Arul_D replied on February 11, 2016, to fix your issue.

Redirecting

Further, you may have to enable the built in admin account from the recovery environment, login to that account and then create a new admin account. Once this is done disable the built in admin account and login to the new admin account to check, if that
helps.

Enable built-in administrator by following the steps below, create a new administrator user profile and check if the issue is resolved.

Step 1: Enable built-in administrator account.

• Open elevated command prompt by entering Safe mode with Command prompt.
  To go to Safe mode, use the power button on the sign-in screen and press
  Shift (key on the keyboard) + Restart. This will take you to the recovery boot menu. Click
  Troubleshoot> Advanced options> Startup settings.
  You then see a list where you can choose Safe Mode with Command prompt.
• Type the following command: net user administrator /active:yes to activate the built-in administrator.
• Login into the built in administrator user profile and create a new user profile with administrator privileges (steps given below).
• Then lock your screen by pressing Windows key + L keys on the keyboard and sign-in into the
  Administrator account.
• Disable built in administrator account by typing the command:
  net user administrator /active:no
  in the Command prompt (Admin).

Step 2: To create a new administrative user account
follow the steps below:

• Open Elevated command prompt by pressing Windows logo + X keys on the keyboard and select
  Command prompt (Admin) from the context menu.
• Type net user NewAccount password /add and click
  Enter.
• Type net localgroup Administrators NewAccount /add and click
  Enter.
• Log off from the system and login to the new user account.

If the issue persists, I suggest you to make sure if the "User Profile Service"
is started and automatic from the new admin user account
.

a. Press Windows key + R
and type "services.msc" in the run box and press Enter.

b. In services Window check for "User Profile Service"status.

c. If it is stopped, click on the drop down menu and click on
automatic and click on start.

d. Check the status of the issue.

Hope the above information helps. Reply with necessary information and the result to help you further.



Thank you.

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

How to activate the inactive administrator user profile on Windows 10?

Hello Gimm,



Thank you for replying with the status of the issue.



You may be facing the above issue due to the corrupted user profile on the PC.
Enable built-in administrator by following the steps below, create a new administrator user profile, transfer all the data from the previous administrative user profile and check if the issue is resolved.



Step 1: Enable built-in administrator account.

• 
  Open elevated command prompt by entering Safe mode with Command prompt.
  To go to safe mode, use the power button on the sign-in screen and press
  Shift + Restart. This will take you to the recovery boot menu. Click
  Troubleshoot> Advanced options> Startup settings.
  You then see a list where you can choose Safe Mode with Command prompt.
  
• 
  Type the following command: net user administrator /active:yes
  
• 
  Login into the built in administrator user profile and create a new user profile with administrator privileges.
  
• 
  Delete the corrupted user account from the built in administrator.
  
• 
  Then lock your screen by pressing Windows key + L, and sign-in at the
  Administrator account.
  
• 
  Check if the issue persist and you can disable built in administrator account by typing the command:
  net user administrator /active:no
  in the Command prompt (Admin).
  

Step 2: To create a new administrative user account follow the steps below:

• 
  Open Elevated command prompt by right clicking on the
  Start icon and select Command prompt (Admin).
  
• 
  Type net user NewAccount password /add
  and click Enter.
  
• 
  Type net localgroup Administrators NewAccount /add and click
  Enter.
  
• 
  Log off from the system and login to the new user account.
  

Write to us with the status of the issue for further assistance, we will be happy to help you.



Thank you.