Windows 10: Sign in to family safety

When I try to sign in to my family safety account I get a message saying that the invitation was invalid and I need to ask the person who invited me to send it again.No-one invited me! I have signed in to that account many times although I find the whole thing very complicated and it never seems to work properly!What should I do? Thanks

:)

 

Family Safety - add device to child profile

Since this is the case and you have ensured the settings are correctly setup in family Safety, we suggest that you sign in using your main account and remove you child's account from Family Safety list. (Refer to the image below for reference.)





After completing the steps, attempt to use the email address of your child to login to the computer and see if the same error message still shows up. If the error no longer shows up, we suggest that you attempt to add the account back then to Family safety.

Regards.

 

Family Safety issues

Hi,

Microsoft family features (includes family safety features formerly known as
Microsoft Family Safety), is a free set of features available on Windows 10 PC and Mobile that is bundled with the Windows 10 operating system.
Please ensure that the parent email account is set as an administrator on the child's laptop. Once done, you may follow the steps below to properly manage the settings on the Family Safety website:

• On the Start screen, type Family Safety.
• Click on Settings.
• Click the Family Safety icon.
• On the bottom part of the window, click Manage settings on the Family Safety website. Your default browser will direct you to the Family Safety website.
• Sign in using the parent account.

For your reference, you may also check this article regarding Family Safety:
Frequently Asked Questions.

We would appreciate it if you could get back to us and provide us your feedback.