Windows 10: 'Sign in with a Microsoft Account' in PC Health Check not Highlighted

Discus and support 'Sign in with a Microsoft Account' in PC Health Check not Highlighted in Windows 10 Installation and Upgrade to solve the problem; When clicking the check now button I get the message that this pc meets Windows 11 requirements, but when I get to the next step to backup and sync,... Discussion in 'Windows 10 Installation and Upgrade' started by forest813, Mar 17, 2022.

  1. forest813 Win User

    'Sign in with a Microsoft Account' in PC Health Check not Highlighted


    When clicking the check now button I get the message that this pc meets Windows 11 requirements, but when I get to the next step to backup and sync, the sign in button under Signed in with a Microsoft account is not highlighted. How do I get this sign in to work?

    :)
     
    forest813, Mar 17, 2022
    #1
  2. Jaune Bel Win User

    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    We appreciate your time responding back to us. At this point, we would suggest that you access the built-in Administrator account to and check if you would be able to perform a Health Check from it. Here are the steps on how to enable the built-in Administrator
    Account:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:yes and hit
      Enter
      .

    After completing these steps, you should see a message that you've done the command completed successfully. Sign out from your current user profile and you'll see the Administrator account as one of the choices.

    Let us know if you would be able to perform a system health check on your account and we'll assist you with the next steps needed.

    Once you're successful with performing a health check on the Administrator account, we would suggest that you disable it from your personal user profile by following these steps:

    • Right-click on the Start button.
    • Select Command Prompt (Admin).
    • Type the net user administrator /active:no and hit Enter.

    Let us know how it goes and we'll assist you further.
     
    Jaune Bel, Mar 17, 2022
    #2
  3. Linda.y Win User
    Health & Performance Report Not Available on 2 user accounts except the administrator's account in the laptop has Health Report

    Thanks Jaune . I performed the first 3 steps in my built-in administrator account & did get the Health Report back for this account. However I did not perform the second set of 3steps as I do not understand it & have fear that it would remove the newly
    emerged Health Report. I tried perform the first 3 steps on my second administrator account which did bring the Health Report, on finding later that Health Report is no longer available on my built-in admin. account

    Despite this, this is the best advice so far as all other answers like performing a clean boot, starting in a safe mode did not work for me at all.

    Jaune, will you please help me further to fix the "add new user account" problem. None of the admin account will respond to my click on add account. I want to remove the second admin account where no Health report is available, hopefully to have the issue
    fixed when I add it back on. Is there a maximum no. of user accounts in the laptop? I want to see that I can add to replace user account removed due to problematic performance
     
    Linda.y, Mar 17, 2022
    #3
  4. Teokute Win User

    'Sign in with a Microsoft Account' in PC Health Check not Highlighted

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. 'Sign in with a Microsoft Account' in PC Health Check not Highlighted :(

    Any suggestion?
     
    Teokute, Mar 17, 2022
    #4
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