Windows 10: Signed into new device with my Microsoft account, still has old device name but my email...

Discus and support Signed into new device with my Microsoft account, still has old device name but my email... in Windows 10 Software and Apps to solve the problem; Hello,I recently purchased a Asus Rog Ally second hand, it was signed into another Microsoft account in windows 11, so I logged out and proceeded to... Discussion in 'Windows 10 Software and Apps' started by Cara DNIN, Mar 3, 2024.

  1. Cara DNIN Win User

    Signed into new device with my Microsoft account, still has old device name but my email...


    Hello,I recently purchased a Asus Rog Ally second hand, it was signed into another Microsoft account in windows 11, so I logged out and proceeded to sign into my own account. Once signed into my own account, it had my name showing in the top left image and descriptor of my email address, however in the accounts > Your Info tab in settings, it had the old persons account name above my own email address, with my picture. Is there a way to change it to my name, as when I log into my device and brows the settings options, it continues to show this old name. Thanks for your time!

    :)
     
    Cara DNIN, Mar 3, 2024
    #1
  2. Teokute Win User

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Signed into new device with my Microsoft account, still has old device name but my email... :(

    Any suggestion?
     
    Teokute, Mar 3, 2024
    #2
  3. R.G.B_95 Win User
    Recover Old Device Names

    The supplier requires me to give them the device name at the time I installed the antivirus. They gave me an account and authentication code to get in. I assume it was a shared account. They gave me the list of the device names subscribed to in the product.

    They will terminate the protection from my old device name and transfer it to my new one. The problem is, I don't know how to confirm my old device's name. Signed into new device with my Microsoft account, still has old device name but my email... :(
     
    R.G.B_95, Mar 3, 2024
    #3
  4. mrgeek Win User

    Signed into new device with my Microsoft account, still has old device name but my email...

    My sign-in email is inextricably linked to the wrong account.



    What you're experiencing is that the aol is your Windows device alias, which is separate from your Outlook acct which is for MS services but can also serve as your device id. If you bought a 2nd PC, at setup, you could add your Outlook email as the alias and the new PC would be added to your list of devices (see top tab in your post 5 screenshot). I have 6 devices listed which are mine and ones that I support for others. But if you tried to use the aol address, you'd go thru all the steps, all over, that you did with the first PC.

    In the screenshot in post 5, is the 2nd blacked out box simply your name w/no email? Also, when you click 'Add email' under that, do you get this screen? and can you add your existing outlook address? (see post end)-

    if you can, then go back and click 'remove' next to aol primary alias and you should be set. If not, take a hammer to this- go to Settings/Accounts/Your info/Manage my MS account which will open a web page like this-

    Signed into new device with my Microsoft account, still has old device name but my email... 341027d1626791981t-my-sign-email-inextricably-linked-wrong-account-screenshot_2.jpg

    is the @ under your picture in upper-L aol or outlook? Then go to Device list, click your computer, on next page under 'Manage' click remove computer. That should kill the aol alias once and for all. You should now be able to sign in with outlook address as primary alias for your PC, as the 2nd name w/o email indicates you set up a Local account at some point.
     
    mrgeek, Mar 3, 2024
    #4
Thema:

Signed into new device with my Microsoft account, still has old device name but my email...

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