Windows 10: Simple Certificate Selection Option

Hello All,We are testing a new Windows NPS setup. We are using Certificate Auth for company owned computers. All domain joined PCs are receiving a certificate from our internal CA server via a GPO.I'm testing using 2 laptops *one Lenovo T480 and one T480s. The issue I seem to be running into while testing is that one of the laptops won't connect to the Wired network if "Use Simple Certificate Selection" is enabled and the other won't connect if it isn't enabled... I've noticed on the NPS server's log file and in Event Viewer, that when either laptop fails authentication it's sending the co

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Unable to view Certification portal

Hi SantosiniChoudhury



Thanks for posting the thread on our forum.



According to your description, it seems that you get the error message and can’t view Certification portal.

About how to download the certificate, you can do the following steps:

1. On the “Your dashboard” page, please click on 'Download or purchase' under “Certificates”.
   
2. On the “Certificate” page, select the certificate(s) that you would like to download or purchase.
   
3. Please click on the “PDF” button. An "OPEN, SAVE, SAVE AS" bar will pop-up at the bottom of the page.
   

Besides, we kindly advise you to follow the steps listed below and attempt to try the following troubleshooting over the day:

1. Make sure to use an up-to-date browser. (e.g. Edge)
   
2. Clear cache and cookies. Make sure you check Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
   
3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites, website data and check both Temporary Internet Files and Cookies; then click Delete.
   
4. Allow all third-party cookies through the browser settings.
   

Hope the suggestions can help you.



Regards,

Stacey

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

Internet Revoked Certificate

Hi Brian,

Certificate errors occur when there's a problem with a certificate or a web server's use of the certificate. Internet Explorer helps keep your information more secure by warning about certificate errors. For us to assist
you further with the issue, we’ll need the following details:

• Did you make any changes to the computer prior to the issue?
• Have you tried using a different browser?
• Can you provide us a screenshot of the error that you’ve encountered? (Kindly click this link on
  how to include a screenshot in your post.)

In the meantime, we recommend that you add the site from a security zone by following these steps:

• Open Internet Explorer, select the Tools button, and then select Internet options.
• Select the Security tab, choose one of the security zone icons (Local intranet, Trusted sites, or Restricted sites), and then select Sites. You can add sites to the
  zone you chose, or delete sites that you no longer want in this zone.
• Add a site. Enter a URL into the Add this website to the zone box, and then select Add.

We also suggest that you refer in this article for any Certificate errors: FAQ
and check if it will help you with the issue. If the issue persists, we recommend that you follow steps provided in this article on How
to reset Internet Explorer settings.

Update us with the outcome.