Windows 10: since recent windows update I cannot open AOL Desktop

Discus and support since recent windows update I cannot open AOL Desktop in Windows 10 Network and Sharing to solve the problem; since recent windows update I cannot open AOL Desktop... Discussion in 'Windows 10 Network and Sharing' started by George W Cook, Oct 17, 2018.

  1. GEORGE W COOK
    George W Cook Win User

    since recent windows update I cannot open AOL Desktop


    since recent windows update I cannot open AOL Desktop

    :)
     
    George W Cook, Oct 17, 2018
    #1
  2. RAKESH NARAYANASWAMY
    Rakesh Narayanaswamy Win User

    is anyone experiencing desktop issues with AOL since downloading windows 10

    Hi John,

    Thank you for posting in Microsoft Community.

    Share this information to assist you better.

    • Which version or AOL desktop are using?
    • How are you trying to open AOL desktop?
    • What is the complete error message you receive?
    We suggest you to update to the latest version of the AOL desktop and check for the issue.

    Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.
     
    Rakesh Narayanaswamy, Oct 17, 2018
    #2
  3. CAROLPISCITELLI
    carolpiscitelli Win User
    Opening AOL desktop in Windows 10

    I recently was auto updated to windows 10 on my laptop. (July 1, 2016) Its been, needless to a say, a bit off putting, frustrating and time consuming getting it all to work. I even spent 2 hours in the Microsoft flagship store on 5th ave in NYC...they
    were clueless and are no match to the help you get at the Apple genius bar ! I had trouble syncing emails then....I eventually got my emails to sync myself...don't ask me what I did...but I got them to sync 2 weeks after the update to 10.

    Things have been going fine until this week (now aug. 6) when all of a sudden, I can no longer open AOL Desktop software ! I believe I have 9.8 installed. I did a recovery to an earlier date when AOL was working...and it worked for 2 days. I am now again,
    unable to open AOL desktop.

    HELP anyone? I'm afraid to uninstall AOL and re-install because I saw some posts that some are having trouble installing it back.
     
    carolpiscitelli, Oct 17, 2018
    #3
  4. PA BEAR - MS MVP
    PA Bear - MS MVP Win User

    since recent windows update I cannot open AOL Desktop

    The print and email icons are missing next to the minimize and maximize buttons (AOL Desktop Gold)

    Does the computer belong to you or to your mother, Angela?

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    AOL Desktop Gold - FAQs

    https://help.aol.com/articles/aol-desktop-gold-faqs

    To set AOL Desktop Gold as your default browser and/or email client follow the steps below:

    • Open AOL Desktop Gold.
    • Log in using your username and password.
    • Click on Settings.

      since recent windows update I cannot open AOL Desktop aol_desktop_gold_faqs_1.png
    • On the General tab click on the Make Default buttons to make AOL Desktop your default browser and/or email client.

      since recent windows update I cannot open AOL Desktop aol_desktop_gold_faqs_7.png
    • A new window opens up. From the Default apps tab go to the
      Web Browser       or to the Email section and select AOL Desktop Gold from the drop-down menu.

      since recent windows update I cannot open AOL Desktop aol_desktop_gold_faqs_3.png
    • That's it! AOL Desktop Gold is now your default browser and/or email client.
     
    PA Bear - MS MVP, Oct 17, 2018
    #4
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since recent windows update I cannot open AOL Desktop

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