Windows 10: Since reinstalling/repairing Windows 10, my CD/DVD player is no longer available

My CD/DVD player was recognized in My Computer and Device Manager yesterday before I did a reinstall/repair of Windows 10. Today, it's not in My Computer and in Device Manager it's a hidden device. and it's Properties says:


"Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer."


I disconnected the cables to the device, reconnected them, rebooted, and it's still not there.


When I put a disk in the drive, it spins up but the disk doesn't open, so I know it's not broken.


What can I do to fix this problem?

:)

 

DVD/CD player with Windows 10?

How do I work the DVD/CD player after I downloaded Windows 10?

I manage a Computer Center for Seniors and since we updated a couple of the desktops to Window 10, we can no longer use the DVD/CD players.


Suggestions? and thanks.

 

Issues with playing cd and dvds through Windows DVD Player on Windows 10.

Hi Cang,



I realize the inconvenience you are experiencing with .Windows 10.



This issue might occur if DVD player is not installed properly.



To assist you to better, please provided us the information below:

• Which type of DVDs have you tried to run through DVD player app?
• Are you facing issue through both CDs and DVDs?
  

I suggest you to uninstall and reinstall the DVD player app on the computer.

Please get back to us with an update on using DVD player app, we will be happy to help.



Thank you.

 

Unable to burn CD/DVD using Windows Media Player in Windows 10.

Hi,

Thank you for posting in Microsoft Community.

We understand how you feel about the situation. We're sorry for the trouble.

In regards to the issue, I require additional information to make sure that helps us to resolve the issue easily:

1) What happens when you try to burn the CD/DVD? Does it show any error message?

I suggest you to follow these methods and check if it helps.

Method 1: Troubleshooting.

Step 1: Run Windows Media player troubleshooter by following the steps below, and check if the issue is resolved.

• Type Troubleshooting in the search bar next to Start
  icon, and select the top most search result.
• Click on View all option from the left side panel of the window,
  
• Select Windows Media Player DVD from the listed options, click on
  Advanced option, and check Apply repairs automatically
  option.
• Follow the on screen instructions.

Step 2: I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Type Troubleshooting in the search box next to
  Start button and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on
  Advanced option and check Apply repairs automatically
  option.
• Follow the on screen instructions.
• Close the window and check if the changes are effective.

Method 2: If the issue persist, I suggest you to disable and enable the Windows media player by following the steps below:

• Press Windows icon key on the keyboard, type Windows Media Player, right click on the top most search result and select
  Uninstall option.
• From the window, click on Turn Windows feature on or off.
• Expand the Media Features option from the window, and uncheck the
  Windows Media Player.
• Follow the steps from ‘a’ to ‘c’, except check the Windows Media Player option and check if the issue is resolved.

As a reference, click on the link below about Burn a CD or DVD in Windows Media Player:

http://windows.microsoft.com/en-gb/windows/burn-cd-dvd-media-player#1TC=windows-10

Let us know the results. We will be glad to assist you further.